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Administrator

2 months ago

Abingdon, United Kingdom Randstad Delivery (GBS) Remote Work Freelance Full time

Job title: Administrator

Location: Abingdon

Job type: Contract- 12 months

Pay rate: £25,600

Working mode: Onsite

Section 1: Purpose of the JobAs a Product Complaint and Servicing Coordinator, you will be responsible for coordinating product complaint investigations and arranging servicing of drug and alcohol testing devices, with a view to cross-training in other areas (e.g. Technical Services) as required. Based in the Abingdon office, you will work in a team of Technical Services Specialists and report into the Technical Services Supervisor.

Responsibilities:

  • Arranging servicing of products supplied by client to its customers, including collection and return of items to customers
  • Providing customer support for the SCRAM CAM device, issuing weekly summary reports and tamper-alert reports for the customer
  • Additional duties include: assisting customers with queries associated with our laboratory testing services, answering general incoming calls and assisting with Front of House (reception) cover during periods of absence

Basic Qualifications | Education:

  • Educated to National standards
  • Background / experience in scientific environment desirable
  • Excellent written and oral communication skills
  • Strong problem solving skills
  • Ability to prioritise workload to meet deadlines
  • Ability to build strong working relationships
  • Good Microsoft Office skills including Word, Excel, Power Point & Outlook
  • A self-motivated, organized, positive individual with a flexible approach to work

Randstad Business Support is acting as an Employment Business in relation to this vacancy.