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Box Office Manager

3 months ago

Birmingham, United Kingdom LiveNation Full time

Venue: O2 Institute Birmingham

Company: Academy Music Group

Location: Birmingham

Reports to: General Manager

Working hours: Full-time

The role

The Box Office Manager is an integral position within the team, to provide seamless and exceptional customer and client services and our audiences. You will contribute to the effective running of our core business objectives and commercial targets, be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.

Our team

O2 Institute Birmingham is one of the city’s leading live music and club venues, where our shows and events are as diverse as the individuals within them. The successful candidate will be contributing to an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.

About you
  • Experience in a box office environment within the live entertainment industry
  • Significant experience in ticketing platforms
  • Proven track record in customer service
  • Proficient in Microsoft Office packages
  • Strong communication and diplomacy skills
  • Outstanding attention to detail