Service Engineer

2 months ago

Birmingham, United Kingdom Vital Power Limited Full time

Vital Power is one of the fastest growing generator service solutions companies in the UK. Our vision is to be the most trusted service provider within the critical power solutions sector by re-setting customer service benchmarks and transforming customer expectations with honesty, integrity and passion.


We are a forward-thinking business with approximately 60 employees across the UK with ambitions to continue growing, making it an excellent time to join the business. This role is field based. Full time hours, 40 hours per week (8am – 4:30pm with a 30-minute lunch).


Vital Power is looking for a Generator Service Engineer to join their growing team. As Generator Service Engineer you will have an integral role within the service team, assisting in the delivery of the businesses on-site activities. You must be able to work independently or as part of a team to meet customer expectations and achieve our company goals.


Key Responsibilities and Duties:

To cover all aspects of generator servicing including oil & filter changes and oil, fuel, and coolant sampling.


  • To conduct load bank testing on customer owned generator units.
  • To accurately fault find and diagnose both mechanical and electrical issues.
  • To work on a broad range of generator / engine brands including (but not limited to) Cummins, Perkins, Caterpillar, John Deere, Volvo, Scania, Iveco, Dorman.
  • To be able to work independently on engines from 2kVA to 2.5mVA.
  • To complete all types of engine repairs (both mechanical and electrical).
  • Fuel pumps, engine belts, starter motors, fuel hoses, cooling systems, AVM’s etc.
  • Batteries, battery chargers, water jacket heaters, starter cables, key-switches etc.
  • To be able to interrogate different control systems such as DSE, ComAp and DEIF.
  • To understand changeover systems.
  • To be able to complete or assist on mechanical engine rebuilds / top end overhauls.
  • To be able to complete or assist on control panel upgrade works / retrofits.
  • To assist with projects where required.
  • To demonstrate knowledge and experience of both mechanical and electrical skill sets.


Person Specification

Criteria - Education, Qualifications & Experience:


Essential:

  • Good level of general education
  • Previous experience in similar generator services companies or within the power generation industry
  • Valid CSCS/ECS card
  • Ability to manage own workload and establish priorities
  • Experience of working effectively as part of a team as well as independently
  • Ability to solve problems with a positive attitude
  • Self-motivated and able to learn quickly
  • Strong attention to detail with high levels of accuracy
  • Willingness to undertake further training as required for professional development
  • Able to liaise with customers professionally and convey information


Desirable:

  • Brand-specific generator training courses
  • Controls systems training courses
  • Electrical qualifications – City & Guilds, 17th/18th edition


What you can expect:

  • A twice per annum, ‘Profit Related Pay’ scheme that ties bonus amounts to the amount of profit made by the business.
  • Pension scheme after 3 months of service.
  • All employees receive 25 days leave (or equivalent pro-rata) per annum and additional bank holiday days.
  • Eligibility to join Vitality, Private Healthcare Scheme, and BHSF Healthcare Cash Plan, At 12 months of service.
  • Investment in professional development and training to support you in your role.
  • A supportive and positive workplace culture


Next Steps:

We are an equal opportunities employer. We welcome applications from all suitably qualified persons. If you require any additional support to attend an interview, please let us know in advance.


The role is due to commence ASAP after the offer has been made, but we can be flexible with the start date depending on prior commitments.


Please note that proof of the right to work in the UK will be required.

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