2nd Line IT Support

2 weeks ago


Poole, United Kingdom Collaborate Recruitment Full time
  • Strong 2nd line IT systems and network support experience
  • Team player who is happy in a very hands on position
  • Office based position - with a lot of internal interaction with the team
2ND LINE SYSTEMS & NETWORK SUPPORT JOB DESCRIPTION:  We are looking for an experienced IT NETWORK and SYSTEMS ADMINISTRATOR with experience in both IT support and troubleshooting, network, and infrastructure administration.This is an exciting opportunity to join an expanding team, within an organisation who are investing in innovative systems and processes, to support their ambitious growth plans.The successful IT Network and Systems Administrator will be responsible for the ongoing management and support of the organisations infrastructure, network, and telecoms systems – installing, configuring, maintaining, and upgrading internal systems and reports as required.     NETWORK AND SYSTEMS SUPPORT RESPONSIBILITIES:
  • Provide support to the IT Department and wider organisation, supporting with maintenance as well as writing and managing business systems and reporting tools.
  • Address and resolve issues as reported by end users, as they arise.
  • Install, configure and maintain hardware and software.
  • Create and maintain customer integrations and reports.
  • Monitor system performance and troubleshoot issues that may arise.

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