Desktop Support Specialist

2 weeks ago


Cambridge, United Kingdom Tomgandhi Consulting Ltd Full time

Position: Desktop Support Specialist

Location: Milton, Cambridge CB24 6WZ, United Kingdom

Rate: 25 GBP/Hr


Job Description:


Responsibilities for Desktop Support Specialist

Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved

Act as the initial point of contact for all computer and system related concerns from clients or other employees

Assist management in creating training materials pertaining to computer troubleshooting and usage

Organize and file documentation pertaining to warranties and instructional guides for computer hardware

Maintain a working log detailed all required system updates, as well as the date of completion

Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems

Resolve technical issues related to network interruptions

Install and configure computer systems and applications within the company

Technical knowledge

Windows & Mac operating system knowledge

Advantage if Linux is there. Not mandatory

Good knowledge on rebuilding Mac and Windows

Good knowledge about basic windows and Mac Troubleshooting

Able to troubleshoot audio video devices

Should have knowledge in hosting virtual meetings


If anyone interested share your cv to anusha@tgcworld.com



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