Group Onboarding Assistant

Are you highly organised customer-focused and passionate about supporting adult learners DN Colleges Group is seeking a proactive Group Onboarding Assistant to join our Adult Skills curriculum team. This role is vital in ensuring a smooth and efficient onboarding experience for students across online classroom and workplace learning programmes.Youll work closely with students employers curriculum teams and central college services to provide outstanding support throughout the onboarding process. If you thrive in a fast-paced environment and enjoy working collaboratively wed love to hear from you.Essential CriteriaTo be successful in this role you will need: A Level 2 qualification (or higher) in a relevant discipline plus English and maths at Level 2 or equivalent Experience using IT tools efficiently and accurately including Microsoft Office applications Strong problem-solving skills and the ability to improve processes Excellent attention to detail and high levels of accuracy Outstanding organisational and customer service skillsKey Responsibilities Enrol students onto online platforms classroom sessions and workplace courses Respond to student and employer queries via email phone and other channels Provide technical and administrative support to students accessing learning systems Maintain accurate learner records using the colleges MIS Conduct orientation sessions and gather feedback to improve the onboarding experience Collaborate with internal departments to ensure seamless student support Ensure compliance with college policies and funding guidance Carry out general administrative duties within the teamWhy Join Us Competitive salary 30 Bookable annual leave days bank holidays and 2 weeks off at Christmas. Professional development opportunities. Access to same-day GP appointments high street discounts discounted hair and beauty treatments electric car scheme. On-site gym & florist (site dependent). Access to our In-house Food Hall & Coffee Shops.Additional Information Safer Recruitment: As part of the recruitment process and in line with keeping children safe in education we will conduct social media checks on shortlisted candidates. Additionally before commencing employment all employees undergo safer recruitment checks including an enhanced DBS. Right to Work: Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Closing date: 26th OctoberInterview date: 30th OctoberContact: For further details about the role please email About usHere at Doncaster College and University Centre we understand that choosing what to do next can be a huge decision. Its not just about the course you choose to study it is about the tutors the experiences and the friends you meet along the way.We have over 120 courses at full and part-time from entry level right up to university level. As well as the vast amount of courses on offer we ensure all our students get the right support and guidance whether it is through our careers service our additional learning support counselling student finance and many other services all tailored to each individual.Our exciting and modern campus is in a central location packed with workspaces designed to industry standard. We work directly with employers allowing you real work experience and industry insight that you will not get from sitting behind a desk. The benefitsAll employees at DN Colleges Group enjoy a generous annual leave allowance as well as an additional 2 weeks closure over the Christmas period. We encourage all our teams to take regular breaks no longer than 3 weeks to enjoy a healthy work life balance.DN Colleges Group are committed to Health and Wellbeing of all our employees. We have an increasing number of provisions exclusive to our employees designed to help you stay at your best or to assist and provide support when you need it. Health and fitness suiteGenerous annual leave2 weeks off at ChristmasElectric car scheme Vivup Employee Wellbeing and Benefits platform Wellness initiatives onsite during your working week. This could include healthvisitors financial advisers or physio specialists. Onsite fitness classes at lunchtime or after work in conjunction with our Sports colleagues. Cycle to Work and Electric car scheme Free Eye Care Vouchers Discounted Hair and Beauty services On site nursery Online access to Remploy which is our 24/7 confidential mental health and counselling resource. In house counselling/safeguarding specialists to assist in WellbeingLets Teach ProgrammeLets Teach The LETs teach programme supports new members of teaching staff in terms of college systems and key teaching and learning areas including new staff lesson visits and postcard peeps. Each new member of staff has an allocated Lead Practitioner who works closely with them throughout the programme.Lets BloomThe LETs Bloom Programme aims to connect our experienced and qualified teachers to share best practice and support continued risk-taking as we continue to add depth to our teaching craft. Teachers volunteer on this one year programme working closely with the Learning Enhancement Team capturing their experimentation in a journal. Our galleryPreviousNextDocuments Key Skills Accounting Software,Time Management,Accounts Administration,Accounts Receivable,Accounts Reconciliation,Administrative Skill,Leadership skills,Accounting & Finance,Accounts Management,Communication,Analysis Skills,Relationship Management,Team Player Spirit,Budgeting Skills,Accounts Payable Employment Type : Unclear Experience: years Vacancy: 1 Yearly Salary Salary: 23871 - 24529