IT Team Administrator

6 days ago

Berkshire, United Kingdom WSH Group Full time

Working within the busy Service Delivery function the IT Administration Team are responsible for the day-to-day administration of the IT function. This may include processing invoices placing orders managing hardware assets and licenses looking after the IT starter and leaver processes documentation and resolving some user support & service requests. You will assist in the review and streamlining of IT processes to ensure they are fit for purpose help to reduce errors and maintain standards across IT. Working with the Service Delivery Manager and other IT team members you will ensure our hardware and software assets and licenses are maintained effectively and deliver value for money. You will be responsible for maintaining our IT catalogue and IT SharePoint pages. You will need to be an excellent communicator both written and verbal. This role is based at our Reading office with options for hybrid working available. Key accountabilities include:IT Finance Invoicing orders and cross chargesLicense Management (MS 365 Adobe)Hardware Asset ManagementMaintaining internal IT SharePoint and other internal and user-facing documentationEffectively managing our new starter and leaver processesEffectively managing our new and closed location processesInvolvement in IT projects where applicableIT CommunicationsSome 1st and 2nd line support where applicableDealing with service and Incident requests from usersQualifications : What we need from you:Excellent attention to detail is requiredA measured and methodical approach to tasksAbility to read and interpret regular reporting on licensing assets and data from other IT SystemsKnowledge and experience of MS365 tenant Exchange & Azure Sharepoint.Experience of IT Ticketing systemsITIL Foundation would be an advantageExperience of the Hospitality sector would be an advantagePrevious experience working in a similar role or an IT Service Desk roleAdditional Information : And in return we offer:25 days holiday (plus public holidays)Plus your birthday offEnhanced pensionLife Assurance coverDiscounts available on the high street shops holidays gyms and cinemasWellbeing assistanceVolunteering DaysEnhanced maternity leaveSecondary Carer leaveWedding/Commitment day leaveBespoke training and development including apprenticeshipsSalary range 25000 to 27000 per annum depending on experienceRemote Work : NoEmployment Type : Full-time Key Skills Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV Experience: years Vacancy: 1

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