Scheme Housing Officer
3 weeks ago
Are you seeking a new challenge where you can truly make a difference?
If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team in the Hastings and East Sussex area. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes - Catley Court (TN39)
Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities in Hastings, Sussex. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure.
If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team.
Please note, this role is part time, contracted 25 hours a week spread over 5 days - Mon-Fri 9.30-2.30
What you'll be doing
- Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice.
- Deliver the service in line with agreed parameters for the role.
- Conduct assessments of risk and need and provide personalised support to residents.
- Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.
- Work closely with other agencies to ensure residents are able to access a full range of services and support.
- Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required.
- Understanding of the diverse needs of older people
- Able to develop partnership working internally and with other agencies to generate effective solutions to problems
- Ability to manage time & tasks effectively, work well under pressure both individually and in a team
- Customer-focused and experience of providing excellent customer care
- Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision
- Able to receive and respond to customer feedback and complaints professionally at all times
- A commitment to taking personal responsibility for sharing information
Closing Date: Sunday 6th April 2025 at 23:59pm
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their ownWe also understand the difference that safe, secure, and affordable homes can make to people's lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
Pension
Life
assurance
Healthcare cash plan
Eyecare & dental
Birthday
leave
Retailers discounts
Cycle
to work
Buy & sell
annual leave
Season ticket loan
In-house academy & career development
Flexible working
Inclusion & Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.
We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
-
Anti Social Behaviour Officer
3 weeks ago
Hastings, East Sussex, United Kingdom Southern Housing Full timeFixed term contract/secondment until 31 November 2025 Hastings, Sussex hybrid working available We are looking for an Anti-Social Behaviour Officer to join our sector leading ASB service in our Housing team here at Southern Housing. This is a hybrid role based at our offices in Sussexat least 2 days a week. It is offered on a fixed term...
-
Resident Liaison Officer
3 weeks ago
Hastings, East Sussex, United Kingdom Southern Housing Full timeThe roleWe have a fantastic opportunity for an organised, knowledgeable and customer friendly candidate to expand their housing knowledge and join our Contract Services team as a Resident Liaison Officer. In this role, you will be the main point of contact for residents in the delivery of estate services, planned re-investment and maintenance works and...
-
Resident Liaison Officer
3 weeks ago
Hastings, East Sussex, United Kingdom Southern Housing Full timeHastings hybrid working available We have a fantastic opportunity for an organised, knowledgeable and customer friendly candidate to expand their housing knowledge and join our Contract Services team as a Resident Liaison Officer. In this role, you will be the main point of contact for residents in the delivery of estate services, planned...
-
Scheme Manager
34 minutes ago
Hastings, East Sussex, United Kingdom Blue Octopus Full timePermanent, Full TimeSaxonwood Court is home to 36 people and provides dementia friendly, residential care in sunny Battle, East Sussex.We're now seeking a Residential Scheme Manager to assist the Regional Manager with delivering services across a locality with a real emphasis on ensuring that services are safe, high quality and represent value for money. In...
-
Team Assistant
3 weeks ago
Hastings, East Sussex, United Kingdom Southern Housing Full timeThe roleThis is an exciting opportunity for someone who is interested in providing a full range of administrative and support services, ranging from moderate to complex, to facilitate the effective and efficient operation of the team/department.As the Team Assistant, you will support others in the department to ensure efficient and effective administrative...
-
School Improvement Officer
1 week ago
Hastings, East Sussex, United Kingdom NFP People Full timeSchool Improvement Officer We have a great opportunity for two experienced senior leaders to help deliver educational excellence and effectiveness across the 155 Church of England schools and academies. Position: School Effectiveness Officer Location: East Sussex/Hybrid Salary: £55,000-£58,000 pro rata Hours: Full-time, 37.5 hours per week or part-time, 30...
-
Activity Break Manager
5 days ago
Hastings, East Sussex, United Kingdom Outward Housing Full timeRole: Activity Breaks Manager Full-time – 38 hours per weekSalary: £41,170.00 per annum Location: East Sussex / London Do you love the excitement of being on holiday? Are you enthusiastic, motivated, and committed to empowering people with learning disabilities and/or autism? If so, we want you to lead our dedicated Activity Breaks team to help us create...
-
Sales & Customer Support Officer
1 week ago
Hastings, East Sussex, United Kingdom Horsham District Council Full timeSales & Customer Support Officer £26,409-£28,624 pa (pay award pending) Horsham Internally your job title will be Commercial Waste Sales Support Officer Horsham District Council is looking for a Commercial Waste Sales Support Officer to be part of our Commercial Waste team to support the growth of the business. As Commercial Waste Sales Support Officer...
-
Case Officer
3 weeks ago
Hastings, East Sussex, United Kingdom Royal British Legion Full timeAre you passionate about advising, advocating, or guiding local communities?Ready to take your career to new heights with one of the UK's most impactful charities?Join us in empowering communities and making a lasting difference. We're looking for a dedicated Case Officer to manage casework and provide direct support, advice, and guidance to beneficiaries...
-
Office Administrator
2 weeks ago
Hastings, East Sussex, United Kingdom Specsavers Full timeDo you want to help bring hear and eye care to the homes of those in need? As a Domiciliary Administrator you can do just that.Your role will be office-based, booking and planning clinics, speaking with customers on the phone, assisting with any queries and general administrative duties.As a master of scheduling and crucial admin, you'll play a key role in...
-
Commercial Officer
1 week ago
Hastings, East Sussex, United Kingdom Robertson Bell Full timeAre you eager to join a forward-thinking team where you can grow professionally, oversee end-to-end procurement processes, and receive study support towards a CIPS qualification? Do you have strong communication and organisational skills, with the ability to build effective relationships with stakeholders and manage projects independently? Are you ready to...
-
Democratic Services Officer
2 weeks ago
Hastings, East Sussex, United Kingdom James Andrews Recruitment Solutions Ltd Full timeWe are currently working in partnership with a Local Government based in East Sussex, who are recruiting for a Democratic Services Officer on a 3-month contract with scope for extension.Duties will include (but are not limited to):Supporting the Chairs of the Committees through advice and briefings as well as supporting Democratic Services team on Member...
-
Democratic Services Officer
24 hours ago
Hastings, East Sussex, United Kingdom James Andrews Recruitment Solutions Ltd Full timeWe are currently working in partnership with a Local Government based in East Sussex, who are recruiting for a Democratic Services Officer on a 3-month contract with scope for extension. Duties will include (but are not limited to): Supporting the Chairs of the Committees through advice and briefings as well as supporting Democratic Services team on Member...
-
Rough Sleeping Navigator
1 week ago
Hastings, East Sussex, United Kingdom Park Avenue Recruitment Full timeAre you a Housing Options Officer, specialising in helping Rough Sleepers?A Local Authority in East Sussex is looking for a Rough Sleeping Navigator for an initial 3-month contract (very likely to extend).You'll be supporting rough sleepers from first point of contact through to securing sustainable accommodation. This includes assessing their housing needs,...
-
trainee paralegal full or part time
23 hours ago
Hastings, East Sussex, United Kingdom Staff Recruit Full timeTrainee Paralegal - Housing Department - full or part time.This very well established Law firm based in Hastings, East Sussex are looking for a Trainee Paralegal, the role is very varied, duties include:1) To attend court as and where required.2) To work as part of the team and support the Fee Earners and other trainees.3) To attend internal and external...
-
Assistant Site Manager
2 weeks ago
Hastings, East Sussex, United Kingdom Skilled Careers Ltd Full timeAssistant Site ManagerNear Heathfield£230 - £240 per day CIS12 WeeksA National house builder based in, East Sussex, is currently looking for an Assistant Site Manager to join their dynamic team.Key Responsibilities:Collaborate with the site team to ensure successful completion of CML'sDemonstrate a keen eye for detail and proactive approach to quality...
-
Teleradiology Fellowships
2 weeks ago
Hastings, East Sussex, United Kingdom Medica Group Full timeDigital Imaging Fellowship, Remote Radiology Fellowship, Fellowship in Remote Diagnostic Radiology, Fellowship in Remote Medical Imaging, Virtual Radiology Training ProgramSalary: £70,000 dependent on experienceOne year fixed-term contractJob Role:This is an exciting time to join the UK's largest private healthcare telemedicine company based in Hastings,...
-
Graduate Building Surveyor
1 week ago
Hastings, East Sussex, United Kingdom Conrad Consulting Ltd Full timeOpportunity- Graduate Building SurveyorLocation: East Sussex Salary: Competitive package including Car Allowance and Financial Incentive SchemeMy client is a highly respected firm with over 30 years of industry experience. They provide a full range of construction and professional services to clients in both the private and public sectors, managing contracts...
-
Finance Manager
6 days ago
Hastings, East Sussex, United Kingdom Hastings Voluntary Action Full timeAs the Finance Manager for Seaview Project, you will hold overall responsibility for the organisation's financial management. Your responsibilities will include ensuring compliance with internal, charity, and company requirements, collaborating with senior management on financial forecasting, business plans, and grant applications.The demands of the role can...
-
Specialist Women's Outreach Worker
7 days ago
Hastings, East Sussex, United Kingdom Hastings Voluntary Action Full timeFor over 24 years Oasis Project (Oasis) has been delivering services for women with drug and alcohol problems and children affected by drug use in the family. We are an innovative organisation aiming to empower women affected by substance misuse. We give help and hope to women and children affected by drug and alcohol problems. Our employees demonstrate...