Account Manager

2 weeks ago


London, United Kingdom Abbatt Dual Management Full time

Job DescriptionAccount Manager – Abbatt Dual ManagementAbout the RoleWe're looking for a hands-on Account Manager to join our expanding Dual Management division, overseeing the staff working in prestigious residential buildings primarily across London. This isn't your typical desk-based account management role – it's a dynamic, operational position where you'll be out on site, solving problems, and building strong client relationships.You'll have full responsibility for your own portfolio of sites, combining people management with client-facing account duties. If you thrive in a fast-paced environment where no two days are the same, this could be perfect for you.What You'll Be DoingOperations & Team Leadership:Line management of on-site staff across multiple locationsManaging rotas, holiday cover, and ensuring sites are fully staffedPerformance management – including having those difficult conversations when neededHandling escalated complaints and resolving operational issuesRegular site visits across London (and occasionally further afield)Providing accurate information for payroll and invoicingClient Account Management:Acting as the main point of contact for your portfoli...



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