2nd Line Support Engineer
2 weeks ago
The Job: Were delighted to be assisting our client with their need for a 2nd Line Support Engineer to join their growing IT team.Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent customer service to their customers.You will be able to continuously grow and develop your skills and certifications working alongside their clients and as their business grows.Responsibilities will include:Provide one touch close troubleshooting on initial ticket loggingCall handling and troubleshooting via telephone and remote support softwareLogging of changes and troubleshooting steps taken using CRM systemAccurate time logging and updating ticketsAdhering to standard operating processesUpdating documentation in line with best practice and SOPsProviding a high level of customer service to all clientsLiaising with 3rd party software vendors
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2nd Line Support Engineer
1 week ago
Bristol, United Kingdom IMT Resourcing Solutions Full timeRole: 2nd Line Support Engineer Location: Bristol | Hybrid working (2–3 days in office) Salary: £30,000–£35,000 DOE + benefits Benefits: Hybrid working, funded certifications, clear career progression Our client, a leading Managed Service Provider (MSP), is seeking a 2nd Line Support Engineer with strong experience across the modern Microsoft...
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2nd Line Engineer
2 weeks ago
Bristol, United Kingdom Computerworld Personnel Ltd Full time2nd Line engineer- Calne (Hybrid) - £28-32K I am seeking a 2nd Line engineer to work within a growing MSP, supporting a host of external clients on their IT needs. The successful 2nd Line engineer will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working within a skilled team. Benefits: 25 days...
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2nd Line Support Engineer
4 weeks ago
Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full timeThe Job: Were delighted to be assisting our client with their need for a 2nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent customer service...
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2nd Line Support Engineer
2 weeks ago
Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full timeJob DescriptionThe Job: Were delighted to be assisting our client with their need for a 2nd Line Support Engineer to join their growing IT team.Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent...
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2nd Line Support Engineer
1 week ago
Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full timeThe Job:Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Were delighted to be assisting our client with their need for a 2nd Line Support Engineer to join their growing IT team.Supporting their service desk where their Service Desk Engineers are the first...
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Remote 2nd Line Support Engineer
3 weeks ago
Bristol, United Kingdom Peaple Talent Full timeRole: 2nd Line Engineer Location: Bristol Peaple Talent have partnered with a growing MSP who are looking for a 2nd Line Engineer to join the team. Provide phone, remote, and on-site support for Windows and macOS users Log and manage IT support tickets, making sure problems are resolved quickly. Troubleshoot issues with Microsoft 365, VoIP systems,...
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2nd Line Engineer
3 weeks ago
Bristol, United Kingdom Peaple Talent Full timeRole: 2nd Line Engineer Location: BristolSalary: up to £33,000 Peaple Talent have partnered with a growing MSP who are looking for a 2nd Line Engineer to join the team. This role suits someone who enjoys a fast-paced environment, has strong troubleshooting skills, and likes working with a range of technologies.The Role:Provide phone, remote, and on-site...
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IT SUPPORT ENGINEER
4 days ago
Bristol, United Kingdom IO Associates Full timeIT SUPPORT ENGINEER (1ST/2ND LINE)PERMANENT PORTISHEAD - HYBRIDROTATIONAL SHIFTS UP TO £30K PER ANNUMAn IT Support Engineer (1st/2nd Line) is required for a leading technology provider specialising in managed IT services, cybersecurity, and infrastructure solutions for organisations ranging from SMEs to global enterprises.This is a hands-on support role...
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2nd Line Engineer
3 weeks ago
Bristol, United Kingdom Peaple Talent Full timeRole: 2nd Line Engineer Location: Bristol Salary: up to £33,000 Peaple Talent have partnered with a growing MSP who are looking for a 2nd Line Engineer to join the team. This role suits someone who enjoys a fast-paced environment, has strong troubleshooting skills, and likes working with a range of technologies. The Role: Provide phone, remote, and on-site...
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2nd Line Engineer
3 weeks ago
bristol, United Kingdom Peaple Talent Full timeRole: 2nd Line Engineer Location: Bristol Salary: up to £33,000 Peaple Talent have partnered with a growing MSP who are looking for a 2nd Line Engineer to join the team. This role suits someone who enjoys a fast-paced environment, has strong troubleshooting skills, and likes working with a range of technologies. The Role: Provide phone, remote, and on-site...