Customer Consultant 12hr

2 weeks ago

London, United Kingdom The Body Shop Full time

The Body Shop When Anita Roddick founded The Body Shop in 1976 she had a vision. Business as a force for good thats us. Over 40 years later were proud to be pioneering cruelty-free beauty every step of the way. Were the original ethical beauty brand. Weve got a thing for empowering people and enriching our planet. Were all about keeping it real in every way possible. Our activist roots remain a huge part of everything we do from our iconic window posters to our vegetarian products to our infamous campaigns. Were never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic social and environmental impact. Were fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us and we need someone whos not afraid to mix things up.Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.More about the role With over 2000 exciting products designed to suit every customers preference theres a lot to choose from so our team are on-hand to talk with customers every day. We take the time to learn our customers needs and recommend fantastic productsthat make them feel so good. We offer products that are packed with natural ingredients many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime were not just selling them an ideal were actually helping communities build a better life too.As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products their origins and proactively engage with customers to experience a rangethat suits their preferencesand lifestyle.What we look for Strong interpersonal skills to build rapport with customers - customer service experience is idealAbility to communicate and listen effectivelyA genuine passion for beauty and theretail industryOpen availability for evening weekend and holiday shifts.Talent Drivers Collaborative SkillsPersonal ConductCommercialityPurposeRequired Experience:Contract Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Employment Type : Full-Time Experience: years Vacancy: 1

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