Customer Care Coordinator
10 hours ago
A large Housing Developer have a requirement for a Customer Care Coordinator to join their Customer Care team delivering excellent customer service to homeowners, managing their defect period. Working closely with the Customer Care Manager you will be responsible for delivering a professional, front facing service to their customers throughout their warranty period dealing with customer concerns received by telephone or written communication, coordinating remedial works and appointing contractors to deal with any snagging or defects that arise in their homes, in a timely and professional manner. Customer Care Coordinator duties and responsibilities: Updating plot files Ensuring all parties involved (Purchasers, Customer Care Manager and Subcontractors) are kept up to date with works being carried out and scheduled dates Record all communication and respond within departmental timescales Issue instructions to Sub-contractors Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within timescales Record dates of customer visits and log all defects identified Carry out all necessary calls in relation to the customer journey Keep data system up to date at all times Carry out general administrative duties. Work directly with Director for Customer Services to assist in the management of large scale works. Work closely with the Housing Associations and Employers Agents dealin...
-
Customer Care Coordinator
2 weeks ago
Dartford, United Kingdom Bellway Homes Careers Full timeCustomer Care Coordinator At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we...
-
Customer Care Coordinator
2 weeks ago
Dartford, United Kingdom Bellway Homes Careers Full timeCustomer Care CoordinatorWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference...
-
Customer Care Coordinator
3 weeks ago
Dartford, United Kingdom Bellway Homes Full timeCustomer Care Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects...
-
Care Coordinator
1 week ago
Dartford, United Kingdom Helping Hands Home Care Full timeLocation: Dartford **The Role**: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150...
-
Customer Care Coordinator
2 weeks ago
Dartford, United Kingdom Bellway Full timeAt Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to...
-
Care Coordinator
5 days ago
Dartford, United Kingdom Retons Care and Training Services Ltd Full timeRetons Care and Training Services provides high-quality and flexible domiciliary care for adults who require various care needs in their homes and we are currently looking for a care coordinator. **Salary**: 20k per year ( excluding mileage if driving) **Job Type**: Part-time **Salary**: £20,000.00 per year **Benefits**: - Company car Schedule: -...
-
Construction Customer Care Coordinator
1 week ago
Dartford, United Kingdom Bellway Full timeA leading house builder located in Dartford is seeking a Customer Care Coordinator to join their team. The ideal candidate will manage customer calls, coordinate maintenance issues, and liaise with various teams to ensure customer satisfaction. A strong administrative background, along with excellent communication skills, is required. Experience in the...
-
Customer Care Coordinator
23 hours ago
Dartford DA QH, United Kingdom Bellway Homes Full time £20,000 - £35,000 per yearAt Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to...
-
Customer Service Coordinator
2 weeks ago
Dartford, United Kingdom Hunter Dunning Full timeLocation South East England - Type Permanent - Salary Salary up to £32,000 + Car Allowance - Ref 14549 **Customer Services Coordinator Job in Dartford, Kent**: **Customer Services Coordinator job**, with a top 10 housebuilder in Dartford, Kent. Our client is looking for two coordinators with customer service experience, preferably with a housebuilder. They...
-
Customer Relationship Coordinator
3 weeks ago
Dartford, United Kingdom Davies Turner Full timeDavies Turnerhave an exciting opportunity for aCustomer Relationship Coordinatorwithin their Road Exports department in Dartford. Location: Dartford, DA2 6QJ Department: Customer Relationship Team - Road Salary: Competitive Job Type: Permanent Hours: Monday - Friday 08.30 - 17.00hrs (37.5hours per week) Deadline: Friday 28 November 2025 - 17:30 hrs A little...
