Debrief Operative

As a Debrief Operative your key responsibilities will include; Answering telephone calls assisting customers with enquiries and adhering to depot KPIsAssisting drivers with locating addresses and providing delivery instructionsAssisting customers and providing excellent customer serviceDebrief of drivers ensuring processes are followed correctlyReporting and logging damaged hand held devices called Saturns so these can be fixed without delayEnsuring contractor paperwork is completed Basic administrative dutiesTo implement the Health and Safety Policy ensuring and maintaining a safe working environment at all timesTo implement the Security Policy ensuring and maintaining a secure passage of goods for the customerCarry out such other duties as may reasonably be requested by the Depot Management Team.Demonstrate the core DPD DNA values of Passion Respect Honesty Flexibility Caring and Accountability.Qualifications : What were looking for:Passion and self-determinationKeen eye for detailExcellent organisational skillsAbility to work under pressure and meet deadlinesFlexibility and adaptability to work across various areas of the warehouse if requiredStrong communication skills both verbal and writtenProficiency in using computer systems and handheld devicesCustomer service orientation with a positive attitudeBasic numeracy and literacy skillsAbility to multitask and prioritise workload effectivelyTeam player with a collaborative approachProblem-solving skills and initiativeReliability and punctualityFull training uniform and PPE is providedAdditional Information : About our BenefitsWe recognise that our people are at the heart of our business without them we wouldnt be able to deliver our award-winning service to millions of customers across the country each day. Its important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a fewHoliday tradingEnhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension schemeUnum - essential health and wellbeing services for you and eligible family membersHealth Kiosks visiting every locationVitality at WorkFree On Site Parking Discounted shopping from 100s of retailers including up to 5% off supermarket shoppingMilestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glassesJoining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers promises then this is the job for you Apply today Remote Work : NoEmployment Type : Full-time Experience: years Vacancy: 1