SME Consultant

3 weeks ago


Gloucester, United Kingdom pib Group Careers Full time

PIB (Employee Benefits) consultants adopt an approach of supporting organisations across all areas of financial and non-financial rewards that meet the needs of a business and its employees. This includes healthcare, corporate pensions, risk, employee benefit communications and employee benefits technology.We are now looking for an EB Consultant within the SBU unit . This role will help SMEs get the most from their people strategies by delivering exceptional advice across Group Risk and Healthcare. You will provide a desk-based service with occasional face-to-face client meetings, supporting and growing an established SME portfolio.What Youll Be DoingManaging and growing an SME portfolio across Group Risk (Life, IP, CI) up to 30 lives and Group Healthcare (PMI, Dental, Health Cash Plans) up to 10 livesDelivering excellent customer outcomes through proactive account management, renewal consulting, and rate reviews.Building strong relationships with clients and providers via telephone, MS Teams, and in-person meetings.Preparing and delivering employee communications and presentations.Coordinating with admin/support teams to ensure service standards, smooth workflows, and timely query resolution.Driving retention and new business income targets; identifying cross-sell and up-sell opportunities.Collaborating with the wider Insurance Broking a...



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