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Business Systems Analyst

2 months ago

Norwich, United Kingdom TEC PARTNERS LIMITED Full time

Business Systems Analyst

Norwich

On behalf of our client, we are seeking a dynamic and experienced Business Systems Analyst to play a pivotal role in supporting a business systems transformation programme. This role offers the opportunity to not only contribute to the transformation efforts but also to take ownership of the day-to-day (BAU) responsibilities supporting the current business systems. The successful candidate will have a strong background in supporting complex or bespoke business systems, with particular experience in HR and/or Finance systems. Proficiency in SQL is essential, and experience with Microsoft Power Platform is highly desirable.

Please note: This is an onsite role and will require full-time availability to operate from the Norwich office. All candidates must live within a commutable distance of Norwich.

Key Responsibilities:

  • Business Systems Transformation:
    • Collaborate with cross-functional teams to drive the successful execution of the business systems transformation programme.
    • Analyse current business systems and processes to identify opportunities for improvement and optimisation.
    • Support testing, training, and rollout activities associated with the transformation programme.
  • BAU Support and Maintenance:
    • Take ownership of the BAU responsibilities for existing business systems, ensuring they are running efficiently and effectively.
    • Provide second and third-line support for complex or bespoke business systems, troubleshooting issues, and implementing solutions.
    • Monitor system performance, conduct regular audits, and proactively address any potential issues to minimise downtime.
  • Data Management and Reporting:
    • Utilise SQL to query databases, generate reports, and provide data analysis to support decision-making processes.
    • Work with stakeholders to develop custom reports and dashboards that meet business needs.
    • Ensure data integrity and consistency across all business systems, implementing data validation checks and cleanup activities as necessary.

Experience:

    • Minimum of 3-5 years of experience as a Business Systems Analyst or similar role, with a focus on supporting complex or bespoke business systems.
    • Proven experience with a variety of business systems, including HR and/or Finance systems.
    • Strong proficiency in SQL for querying, reporting, and data analysis.
    • Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate) is highly desirable.
    • Experience working in a transformation or change management environment is a plus.

Skills:

    • Excellent problem-solving skills with a logical and analytical approach.
    • Strong project management skills, with the ability to manage multiple tasks and priorities effectively.
    • Ability to communicate technical concepts to non-technical stakeholders clearly and concisely.
    • Familiarity with data governance and compliance requirements, particularly related to HR and Finance systems.