QA Engineer

14 hours ago

London, United Kingdom Audio Partnership Plc Full time

London, United Kingdom | Posted on 10/12/2024

At Cambridge Audio, we’re a different sort of global audio company, resolutely independent and always authentic.

We’re on a mission to break down barriers to top-tier sound, so it’s not the exception, but the norm. It’s what we’ve been doing for over 50 years, and we’re only just getting started.

Our award-winning product lineup includes headphones, lifestyle audio, and premium hi-fi. We also own StreamMagic, our own music streaming platform, plus a music venue and bar called Melomania at our London Bridge HQ.

Work at Cambridge Audio is more than just a job. We're passionate about what we do, and have fun doing it, developing our skills and careers, plus those of the colleagues around us. Learn more at Cambridge Audio

Our Culture

A shared love for music and a commitment to exceptional products and customer experience drive us. With strong team spirit across our five global offices, our core values define our work:

  • Made By Music - Inspired by shared passion and independence.
  • Pride in our product and service - Obsess over detail, always learning and improving.
  • Embrace the culture - Integrity, Innovation, Energy, Openness, Teamwork, Diversity, Flexibility, Fun, Music.
  • Make an impact – See it through. Go the extra mile.

If this resonates with you, read on...

Job Description

The Role:

We're seeking an enthusiastic QA Engineer to join our Quality Assurance Team. This is an excellent opportunity for someone early in their QA career or transitioning from a related field who shares our passion for audio excellence. You'll be responsible for maintaining Cambridge Audio's exceptional standards across our award-winning product range, including Evo 75/150, Evo One, CXN100, EXN100, and AXN/MXN10 streamers, integrated/power amplifiers, and active speakers. With several exciting new products in development, you'll play a key role in maintaining our reputation for excellence through comprehensive hardware and software testing.

This is a hybrid role with occasional travel to our London Bridge HQ for collaborative work, team meetings, hands-on testing sessions, and social events.

Key Responsibilities:
  • Ensure our premium audio products consistently meet Cambridge Audio's exceptional standards through comprehensive testing of hardware interfaces, software features, and user experience across our entire product range.
  • Create and maintain detailed test plans and documentation while tracking bugs through to resolution using project management tools.
  • Evaluate and optimize user experience across our product range, ensuring intuitive operation and seamless integration of new features.
  • Conduct thorough testing of music streaming platforms and digital audio functionality, including USB audio, streaming protocols, and integration with services like Roon, Spotify Connect, TIDAL Connect, and Google Cast.
  • Monitor production releases and maintain compliance with certification requirements.
  • Support hardware/software engineering teams during development cycles and work with Customer Support to identify root causes of issues.
  • Participate in departmental meetings and processes to ensure work progresses through agreed workflows.
  • Stay informed about the latest test platform technologies and contribute to test automation initiatives.
  • Contribute to the development and testing of next-generation Cambridge Audio products, helping shape the future of our prestigious audio products.
Requirements
  • Strong analytical mindset and attention to detail.
  • Understanding of digital audio principles (file formats, sample rates, etc.).
  • Excellent problem-solving abilities and systematic approach to testing.
  • Strong communication and documentation skills.
  • Basic networking knowledge.
  • Familiarity with or willingness to learn Linux command line operations.
  • Enthusiasm for learning new technologies and testing methodologies.
  • Previous QA testing experience (manual or automated).
  • HND/BTEC level or equivalent qualification in Electronics, Computer Science, Audio Technology, or related field.
  • Understanding of music streaming technologies (UPnP, Roon, Google Cast, Spotify Connect, TIDAL Connect).
  • Linux command line fundamentals (ssh, scp, grep, tail, ping, top, netstat, and dmesg).
  • Basic programming knowledge or interest in learning Python for test automation.
  • Experience with test management tools (Cucumber Studio, TestRail).
  • Experience with project tracking and collaboration tools (Jira, Confluence).
  • Network fundamentals (TCP/IP, UDP, UPnP/SSDP, mDNS/DNS-SD).
  • Network analysis and packet inspection tools (Wireshark, Charles Proxy).
  • Background in audio, electronics, or related technical field.
  • Familiarity with certification processes and compliance requirements.
The Ideal Candidate:
  • Has a genuine interest in hardware/software testing and Quality Assurance.
  • Shows initiative and enthusiasm for learning new skills.
  • Can think critically about how users interact with our products.
  • Is methodical and organized in their approach to testing.
  • Works well both independently and as part of a team.
  • Has a keen interest in audio technology and its applications.
  • Can effectively balance multiple priorities and deadlines.
What We Offer:
  • Opportunity to work with cutting-edge audio technology.
  • Training and development in test automation and QA methodologies.
  • Hybrid working arrangement.
  • Collaborative and supportive team environment.
  • Chance to shape the quality processes of a prestigious audio brand.
  • Regular hands-on experience with premium audio equipment.
  • Clear career progression path.
  • Regular socials organized by our Director of Fun.
  • Annual team trips to surprise European locations.
  • 50% off gigs and festivals with our passion for music benefit.
  • Annual wellness benefit pot that pays 50% of life-enriching activities.
  • Annual life-enhancement training allowance.
  • Subsidized private health care (50:50 contribution).
  • Charity volunteer days - 3 days a year to help a charity of your choice.
  • Profit share and colleague suggestion scheme.
  • 4pm finish on the last Friday of every month
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