Mobile Response Officer

Job Role: Mobile Response Officer / Break Relief (Security)Working Hours: Monday to Friday 7:00-19:00 60 hours per weekPay: 12.60 per hourLocation: Manchester / Salford areaReporting to: Operations ManagerOverviewAn exciting opportunity has arisen at Anchor Group Services for a Mobile Response Officer / Break Relief to join our team covering multiple locations across the Manchester and Salford area.As Mobile Response Officer / Break Relief you will play a key role in providing mobile support across multiple sites within the Manchester and Salford area. You will be responsible for ensuring smooth operations across multiple sites responding promptly to incidents and maintaining a strong professional presence across our clients sites. While travelling between sites you will communicate effectively with site management and members of the public uphold site security standards and accurately record all activities in line with operational procedures.In addition to your mobile duties you will also provide break relief cover for reception teams at various office locations in the Salford Quays area.A full UK driving licence and a valid SIA Licence are essential along with excellent customer service skills and the ability to adapt quickly to different environments and tasks.Duties include:Protecting the clients property people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AIs) and site-specific proceduresPreventing losses and damage by reporting irregularities; informing offenders of policy and proceduresPreventing and escalating incidents in a timely accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidentsProvide mobile support across multiple sites in the Manchester and Salford areas by travelling between locations as requiredAdapt quickly and appropriately to different environments and tasks while maintaining a strong security presenceRespond promptly and appropriately to incidents or operational requirementsProvide break relief cover at various office locations in the Salford Quays area - Covering reception duties during staff breaks including greeting visitors and managing accessCompleting reports by recording observations information occurrences and surveillance activitiesMaintaining organisations stability and reputation by complying with legal requirementsContributing to team effort by accomplishing related results as neededActing as a first line support to customers and visitors to site providing a professional and friendly serviceUnderstanding the needs of our customer respond accordingly to customer queries and requests and take appropriate actionMaintaining professional conduct at all timesRequirementsFull 5-year employment checkable history ESSENTIALFull UK driving licence - ESSENTIALValid frontline SIA licences DS or SG - ESSENTIALCustomer service experience and confidence to handle conflict in a correct mannerFlexible to meet the job requirementsExcellent communication skills both written and verbalSmart appearance and be well-groomedReliable and punctualHigh level of enthusiasm and passionAbility to work in a fast-moving environmentBenefitsAccess to a range of nationally recognised courses to help further your career via the Anchor AcademyAccess to SIA and First Aid training at discounted rates with financial support availableAuto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)Stream - access to pay as you earn itCycle to Work Scheme AvailableFull uniform providedFree Employee Assistance Programme 24/7 including access to counsellingHospital Saturday FundReward and Recognition awardsWhats NextIf you would like to be considered for this position APPLY NOW and we will be in touch.Other companies may call this role: Security Officer Security Guard Protection Officer Loss Prevention Officer Security Specialist Asset Protection Officer Facilities Security Officer SIA Security Officer Mobile Support Officer Mobile Operations Assistant Mobile Services Officer Mobile Facilities Support Mobile Site Operative Mobile Response Officer Mobile Cover Officer Mobile Support Driver Mobile Front-of-House Support Mobile Site Support OfficerWithin commuting distance of: Altrincham Sale Stretford Urmston Eccles Monton Worsley Swinton Walkden Prestwich Whitefield Radcliffe Bury Bolton Farnworth Little Lever Horwich Leigh Atherton Tyldesley Stockport Cheadle Gatley Heald Green Wilmslow Hazel Grove Bramhall Marple Hyde Denton Droylsden Ashton-under-Lyne Stalybridge Mossley RochdaleRequired Skills:Full 5-year employment checkable history ESSENTIAL Full UK driving licence - ESSENTIAL Valid frontline SIA licences DS or SG - ESSENTIAL Customer service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Key Skills CCTV,Customer Service,Communication skills,Computer Skills,ICD Coding,Military Experience,Law Enforcement,NIST Standards,Security,DoD Experience,RMF,Writing Skills Employment Type : Full Time Experience: years Vacancy: 1 Hourly Salary Salary: 12 - 12