Student Systems and Data Analyst

The PostThe University is embarking on an exciting transformation of our student systems infrastructure over the next two years and during the project require additional resources for the implementation and configuration of the new Student Information System – Ellucian.The project will operate on a capability led deployment and this fixed term role will provide crucial input to the project across all capabilities as the project evolves and will be delivering configuration and developing workflow, system automation and reporting.This post as part of the core project team will work with our external partners, internal business process capability leads and subject experts to deploy and configure the system processes across the applicant and student lifecycle, to support a streamlined approach to system processes and maximise system automation.Description of DutiesConfiguration of system infrastructure including:Contribute to the system security user access role profiling and general person record configurationExperience cards and workflows with rules and automatic processes across the capabilities that are confirmed agreed deliverablesCreation of system extensions where required ie additional fieldsCreating agreed system configuration to produce output including transcripts, applicant offer letters, certificate of enrolmentsConfiguration of requests forms and workflows and automation to support for example withdrawals, leave of absence business processesConfiguration of application forms and associated workflow, document management, system archiving, indexing and purging and data retention based on agreed policyUndertaking functional testing of above configuration before transferring to user acceptance testing within the capabilities. Identifying test cases and escalating defects resolutionIssue resolution and liaising with the project team (both internal and external stakeholders) as well as Ellucian User SupportCreation and amendment of operational reports within the Ellucian Insights capabilities, ensuring reporting infrastructure on a capability basisContribute to implementation of the functionality to support statutory reporting, including UKVI, HESA, Local Council and other statutory bodiesContribute to the specification requirements for system integration both ingoing and outgoing based on the new data fields and functionalityContribute to workshops and ongoing capability planningContribute to data migration planning mappingContribute to the evolution of the system data dictionaryContribute to the system security user access roles profiling and general person recordAt the end of the project, contribute to the preparation for the BAU plan and system and data governanceWork comfortably with numerous forms of complex data, designing and preparing criteria for reports, and supporting colleagues to produce routine types of information and respond to relevant Freedom of Information requestsDesign and update standard operating procedures and documentation for the maintenance of customisations, extensions and systems processesWork proactively within the project to build and maintain a network of contacts with staff across the University, with colleagues from other Universities working in a similar role and with staff at external organisations including software suppliers and statutory bodiesUndertake any other duties as may be required, in line with the grade and nature of the role, as part of the projectEssential CriteriaEducated to degree level or equivalent or extensive employment experience across a range of roles with increasing levels of responsibilityDemonstrable experience of utilising a range of complex IT systems to an advanced level, including knowledge of activities such as system security, data cleansing, system auditing and control procedures and advanced ExcelExperience of Ellucian Banner, Tribal SITS or a student record systemExperience of system configurationProven ability to resolve problems with expediency, intelligence and sensitivityGood numerical skills and ability to interpret complex management informationHighly organised with the ability to work with strong attention to detail, accuracy, within specified deadlines and with a high-volume and complex workloadExperience of identifying and making improvements to existing processes and procedureAbility to work independently and with initiative but to also operate successfully in team and wider collaborative contexts using excellent skills in communicatingAbility to produce effective, robust reports based on understanding and manipulating complex statistical dataProven analytical and problem-solving skillsAbility to work independently and with initiative but to also operate successfully in team and wider collaborative contextsAbility to simultaneously work on multiple projectsDesirable CriteriaWorking experience of PRINCE2, Agile, ITIL or other IT related standardsAn interest in streamlining and improving business processesExperience of working successfully in the area of student administration within an HE environmentFamiliarity with reporting tools and SQLAdditional InformationFull timeFixed term until August 2027The closing date for applications is midnight on Sunday 04 January 2026.Interviews are expected to take place on Friday 23 January 2026.There is an expectation that work will be undertaken in the UK.For the purposes of sponsorship, this role may be eligible depending on candidate circumstances under SOC Code 2133.The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.For a full description of duties and essential/desirable criteria please click the apply button, which will take you directly to the University Website.