Junior Store Manager 6 month FTC

Music is UniversalIts the passionate and dedicated team at Universal Music who help make us the worlds leading music company. From A&R to finance legal to digital sales to marketing Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender race disability sexual orientation religion belief age marital status background pregnancy or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism dyslexia ADHD and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment workplaces and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards including alternatives to the online form or to disclose a neurocognitive condition please email The A Side: A Day in The Life UMUK value e-Commerce as a key foundational channel to connect artists and fans. This is an exciting and challenging role to help manage a number of incredible artist ecommerce stores for one of Universals frontline labels.We are seeking a passionate and motivated Junior eCommerce Store Manager to manage a selection of evergreen artist stores and support the wider Store Management team. From product set up through to album pre-order campaigns on artist stores we are looking for a Junior eCommerce Store Manager who is organised has great attention to detail and is a collaborative team player.This Junior eCommerce Store Manager will work with Universals frontline labels to launch multiple artists eComm stores as well as support our team of store managers to provide product set up and ecommerce best practise across UX ecommerce retailing and customer experience across Universals eCommerce stores. The successful candidate will bring a passion for music and eCommerce with a strong desire to learn and develop as an eCommerce Manager.The B Side: Skills & Experience Be Operational & CollaborativeDaily store management of a portfolio of artist stores managing basic theming and UX merchandising and category management in line with eComm best practiceProject manage the day-to-day activities & future projects on our PM tool collaborating with the wider central team and frontline labelsWork with e-Commerce Ops and Customer Service to resolve issues on supply chain ensure products stay in stock and constantly measure the customer feedback loop; ensure customer happiness and loyaltyBe Administrative Organise own and communicate throughout the product set-up flow from receiving the labels brief of products product set-up across our eComm systems to launches across multiple artist stores on ShopifyUtilise functionality of the Shopify stack to create amazing customer journeys and experiences for the labels artist storesWork with the store management team and frontline labels in delivering sales stock and store performance reportingPerson SpecificationNecessary A passion for and understanding of eCommerce with a keen eye for what makes a great customer experience on storesAbility to execute tasks with accuracy in a high-pressure fast-paced agile environmentStrong problem-solving skillsAn understanding of site performance metricsUnderstanding of SEO best practicesCMS experience preferably within eCommerceDesirableShopify experience and the ability to work with store CMS and themesExperience of working with stock management and/or order management systemsExperience of working within fashion lifestyle or music ecommerceBasic Adobe Photoshop skillsExperience using project management tools eg. Bonus Tracks: Your BenefitsGroup Personal Pension Scheme (between 3% and 9%)Private Medical Insurance25 paid days of annual leaveInterest Free Season Ticket Loan availableHoliday Purchase schemeDental and Travel Insurance optionsCycle to Work SchemeSalary Sacrifice CarsSubsidised Gym MembershipEmployee Discounts (Reward Gateway)Just So You KnowThe company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However the business operates in an environment that demands change and the jobholders specific responsibilities and activities will vary and develop. Therefore the job description should be seen as indicative and not as a permanent definitive and exhaustive statement.Job Category:eCommerceRequired Experience:Manager Key Skills Cost Accounting,ASP.NET,ABAP,Field Sales,Jni,Inventory Employment Type : Full Time Experience: years Vacancy: 1