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Assistant Restaurants and Bars Manager

4 weeks ago

West Sussex, United Kingdom South Lodge Full time

In a Nutshell

We are actively seeking anAssistant Restaurantand BarManagertosupport theday to day operation of theoutlets dependant of business level and need.

(The role is 75% operational, offering on the floor support, and 25% administration to ensure a smooth Food and Beverage service.)

Our friendly and hospitable team will deliver a welcoming and luxurious service, ensuring our guests have everything they need to make their time with us memorable.

Package Description

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

  • Competitive salary and benefits
  • 29 days holiday (increasing with length of service)
  • 50% Discount on food and beverage across all Exclusive properties
  • Really big discounts of room nights across all Exclusive properties
  • PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
  • Meals on duty provided for free
  • Recognition and rewards scheme
  • Access to our learning platform including great training and development programs.
  • Free gym access + where available dedicated classes.
  • B Corp accredited and committed to improving our People, Product and Planet.
  • Free downloads to new
Main Responsibilities

Lots to do but lots of fun

The Assistant Restaurants and BarsManager will be responsible for

  • To support the day to day operation of the outlet to ensure a flawless service for our guests across all Food and Beverage outlets.
  • Work with all Food and Beverage Outlet Managers/Assistant Managers to optimise opportunities to hit and exceed budgeted targets.
  • To step in for Assistant Managers in their absence in all areas including service, resourcing and product offering.
  • To work as part of a team and to constantly evaluate, train and improve the experience our guests receive.
  • To be responsible for maintaining the Enoround Machine in the Guest cellar to ensure all wines are fresh and rotated, while at the same time being on trend.
  • Ensure the Cellar tastings are delivered to a high standard and to ensure the diary is managed with all wine tastings being costed to achieve our budgeted GP.
  • Maintain the cellar to ensure all beverage lines are in stock to agreed par levels and business demands.
  • Provide administration support for the F&B outlets to ensure smooth running of the departments.
  • To work as part of a team and be involved with the learning and development of our F&B team members.
  • Work with Outlet Managers and other Assistant Managers to establish and maintain effective employee relations across departments.
  • To be proactive to guest feedback and direct the team in accordance with this.
  • Be adaptable to taking on new small projects with the support of the Food and Beverage Manager, which must be rolled out in the agreed time frame.
  • Assisting F&B outlets in creating and executing plans for department sales, profit and staff development.
  • Assisting the F&B outlets with table plan implementation to maximise the number of covers within the dining areas.
  • Remains aware of business trends, systems and practices within the food and beverage industry to enable us remain current and open to opportunities to improve the profitability of the department.
  • To take Duty Manager shifts and conduct them in line with guidelines.
  • To actively engage weekly on Hubbub (our internal communication platform) to communicate positive F and B changes and Extra Miler moments.
The Ideal Candidate

Are you right for us

Our successful Assistant Restaurants and BarsManager will

  • Strong Restaurant (fine dining) and Beverage service background from within hotel or venue sector, minimum 4 star standard.
  • Commercially astute and financially aware.
  • Ideal candidate to be level 2 WSET trained.
  • A good understanding of Cellar Management/ Stock control.
  • Be determined to create a memorable guest experience.
  • Be highly organised and adaptable to support across the five F&B outlets.
  • Proven record as a strong team leader.
  • Have an eye for detail.
  • Have an ability to supervise team members ensuring they deliver consistent quality of service.
  • Have excellent communication skills.
  • Effective time management.
  • Strong communication skills (verbal, listening, writing).
  • Proactive and self driven with the ability to multi task.
About The Company

Are we right for you

Like any hotel group we expect a lot but well give a lot to get the right people. There are 4 things we look for

  • We want people with bags of character. We dont want you to hide your personality when youre at work, we want you to feel comfortable, to be who you are.
  • We want people people. Youve got to like being around others, smiling and chatting because you like people, not because someone toldyou to smile and chat.
  • We need extra milers. So if you think the job description is all you have to do, then were not for you.
  • You have to put your heart into it. When you tell a guest youre happy to help, you have to mean it.

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