Sales Support Executive

1 week ago

Harrogate, United Kingdom Trust Payments Full time

Trust Payments have an exciting opportunity for a Sales Support Executive to join their team.

Location: Hybrid, 3 days per week in Harrogate

Salary: Competitive + Benefits

Contract: Full Time, Permanent

About us:

Trust Payments is a leading UK/EU Fintech. We provide a range of payments and commerce solutions, with market leading technology and data insights. We provide innovative payment methods and technologies and have a truly global footprint. With over 500 people across 11 offices supporting the most demanding business sectors including retail, travel, hospitality, forex and financial services.

Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.

We have a passionate, collaborative, and diverse culture that recognises that every employee contributes to our business success.

Main purpose of the job:

The Sales Support team are a crucial part of the sales and onboarding journey, supporting the Commercial Teams, Partnership Teams and Account Management Teams with support surrounding the sales cycle of the merchant. Sales Support are a disciplined, highly trained department with skillset to support and own onboarding, pre-underwriting, go live and general sales support enquiries.

Sales Support Executive - Duties and responsibilities:

- Be proficient in Microsoft Office software

- Process and manage CRM applications, perform initial assessments, onboard & quality check for underwriting. Relay requests between Underwriters and Partners/Merchants professionally

- Ensure documents align with Merchant Acceptance Policies, demonstrating attention to detail

- Update Underwriters rapidly to support quick turnaround times

- Regularly check CRM Platform queues and ensure that Sales/Partners/Account Managers are actively contacting Partner/Merchants so applications go live quickly

- Suggest process improvements to enhance team adaptability

- Attend pipeline and underwriting company calls, offering feedback to support onboarding

- Collaborate with internal teams on Boarding/Billing processes as needed

- Handle assigned action tickets in Zendesk, ensuring timely completion within SLAs

- Build and maintain strong relationships, representing the Trust Payments brand

- Process Requests for Change forms (RFCs) for Merchants/Partners within SLA and follow up on outcomes

- Provide regular reports on achievements and sharing feedback to management

- Attend meetings with Support team to review priorities and training needs

Sales Support Executive - Qualities and Skills required:

- Prepared for some ad hoc travel between Trust Payments locations

- Dedicated and driven self-starter with professional office environment experience

- Payments experience, not essential but preferred

- Willingness to learn and engage to meet objectives

- High levels of focus and attention to detail

- Team player with strong written and verbal communication

- Experience of Zendesk and CRMs, not essential but preferred

- Good Proficiency in written and spoken English (other languages considered an asset)

Sales Support Executive - Benefits (subject to local office benefits policy):

- Opportunity to be part of a rapidly scaling, major Fintech business.- Flexible working- Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders- Family friendly enhanced benefits/policies- Pension, Healthcare, Life Assurance- Social events and team building- CelebrationsWe recognise the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are dedicated to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.To submit your CV for this Sales Support Executive opportunity, please complete the application form and click 'Submit Application' now.

  • Sales Support Executive

    1 week ago

    Harrogate, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a Sales Support Executive to join their team.Location: Hybrid, 3 days per week in HarrogateSalary: Competitive + BenefitsContract: Full Time, PermanentAbout us:Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.Trust Payments is a leading...

  • Sales Support Executive

    1 week ago

    Harrogate, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a Sales Support Executive to join their team.Location: Hybrid, 3 days per week in HarrogateSalary: Competitive + BenefitsContract: Full Time, PermanentAbout us:Trust Payments is a leading UK/EU Fintech. We provide a range of payments and commerce solutions, with market leading technology and data insights. We...

  • Sales Support Executive

    2 weeks ago

    Harrogate, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a Sales Support Executive to join their team.Location: Hybrid, 3 days per week in HarrogateSalary: Competitive + BenefitsContract: Full Time, PermanentAbout us:Trust Payments is a leading UK/EU Fintech. We provide a range of payments and commerce solutions, with market leading technology and data insights. We...

  • Sales Support Executive

    2 weeks ago

    Harrogate, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a Sales Support Executive to join their team.Location: Hybrid, 3 days per week in HarrogateSalary: Competitive + BenefitsContract: Full Time, PermanentAbout us:Trust Payments is a leading UK/EU Fintech. We provide a range of payments and commerce solutions, with market leading technology and data insights. We...

  • Sales Executive

    2 weeks ago

    Harrogate, United Kingdom Charity Link Full time

    We are recruiting Field Sales Executives in your area to work at Private Venues promoting the work of some of country's most well-known charities. You'll get a basic salary of £23.8K with the opportunity to earn £45K+ in OTEWhat you'll get: • £23.8K guaranteed basic salary • Regular incentives and discretionary bonus (giving a realistic OTE £45K+)...

  • Sales Support Executive

    1 week ago

    Harrogate, Yorkshire, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a Sales Support Executive to join their team.Location: Hybrid, 3 days per week in HarrogateSalary: Competitive + BenefitsContract: Full Time, PermanentAbout us:Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.Trust Payments is a leading...

  • Sales Executive

    3 months ago

    Harrogate, United Kingdom Charity Link Full time

    We are recruiting Field Sales Executives, promoting the work of some of country’s the most prestigious charities. You’ll get a basic salary of £23.8k with the opportunity to earn £45k+ OTE. What you’ll get: •£23.795k guaranteed basic salary.•Regular incentives and bonus (giving a realistic OTE £45k) •Healthcare plan worth up to £900 per...

  • Sales Executive

    6 days ago

    Harrogate, United Kingdom Charity Link Full time

    We are recruiting Field Sales Executives in your area to work at Private Venues promoting the work of some of country’s most well-known charities. You’ll get a basic salary of £23.8K with the opportunity to earn £45K+ in OTE What you’ll get: •£23.8K guaranteed basic salary •Regular incentives and discretionary bonus (giving a realistic OTE...

  • Car Sales Executive

    2 weeks ago

    Harrogate, United Kingdom The Solution Auto Full time

    VACANCY - CAR SALES EXECUTIVE - HARROGATE AREA **VACANCY ALERT**CAR SALES EXECUTIVESalary would depend on experience but will range from £22k - £28k basicGenuine uncapped earning potential, IRO £40k - £50k+++ with guys earning much moreMy client has a very exciting opportunity for a Car Sales Executive.....For someone who is looking to further develop...

  • Car Sales Executive

    2 weeks ago

    Harrogate, United Kingdom The Solution Auto Full time

    VACANCY - CAR SALES EXECUTIVE - HARROGATE AREA **VACANCY ALERT** CAR SALES EXECUTIVE Salary would depend on experience but will range from £22k - £28k basic Genuine uncapped earning potential, IRO £40k - £50k+++ with guys earning much more My client has a very exciting opportunity for a Car Sales Executive..... For someone who is looking to further...

  • Car Sales Executive

    2 weeks ago

    Harrogate, United Kingdom The Solution Auto Full time

    VACANCY - CAR SALES EXECUTIVE - HARROGATE AREA VACANCY ALERT CAR SALES EXECUTIVESalary would depend on experience but will range from 22k - 28k basicGenuine uncapped earning potential, IRO 40k - 50k with guys earning much more My client has a very exciting opportunity for a Car Sales Executive .For someone who is looking to further develop and progress...

  • Sales Support Associate

    5 days ago

    Harrogate, North Yorkshire, United Kingdom Trust Payments Full time

    About Trust PaymentsWe are a leading UK/EU Fintech company, providing innovative payment methods and technology solutions to the market.Our Mission:To deliver exceptional payment experiences for our customers, while driving growth and innovation in the payments industry.Job Summary:We are seeking a highly motivated Sales Support Executive to join our team....

  • Sales Support Executive

    6 days ago

    Harrogate, North Yorkshire, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a Sales Support Executive to join their team. Location: Hybrid, 3 days per week in Harrogate Salary: Competitive + Benefits Contract: Full Time, Permanent About us: Trust Payments is a leading UK/EU Fintech. We provide a range of payments and commerce solutions, with market leading technology and data insights....

  • Car Sales Executive

    2 weeks ago

    Harrogate, United Kingdom The Solution Automotive Limited Full time

    VACANCY - CAR SALES EXECUTIVE - HARROGATE AREA **VACANCY ALERT**CAR SALES EXECUTIVESalary would depend on experience but will range from £22k - £28k basicGenuine uncapped earning potential, IRO £40k - £50k+++ with guys earning much moreMy client has a very exciting opportunity for a Car Sales Executive.....For someone who is looking to further develop...

  • Car Sales Executive

    2 weeks ago

    Harrogate, United Kingdom The Solution Automotive Limited Full time

    VACANCY - CAR SALES EXECUTIVE - HARROGATE AREA **VACANCY ALERT**CAR SALES EXECUTIVESalary would depend on experience but will range from £22k - £28k basicGenuine uncapped earning potential, IRO £40k - £50k+++ with guys earning much moreMy client has a very exciting opportunity for a Car Sales Executive.....For someone who is looking to further develop...

  • Sales Support Executive

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a Sales Support Executive to join their team. Location: Hybrid, 3 days per week in Harrogate Salary: Competitive + Benefits Contract: Full Time, Permanent About us: Trust Payments is a leading UK/EU Fintech. We provide a range of payments and commerce solutions, with market leading technology and data...

  • Sales Support Executive

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a Sales Support Executive to join their team. Location: Hybrid, 3 days per week in Harrogate Salary: Competitive + Benefits Contract: Full Time, Permanent About us: Trust Payments is a leading UK/EU Fintech. We provide a range of payments and commerce solutions, with market leading technology and data...

  • Sales Executive

    3 months ago

    Harrogate, United Kingdom Charity Link Full time

    We are recruiting Field Sales Executives, promoting the work of some of countrys the most prestigious charities. Youll get a basic salary of £23.8k with the opportunity to earn £45k+ OTE. What youll get: £23.795k guaranteed basic salary. Regular incentives and bonus (giving a realistic OTE £45k) Healthcare plan worth up to £900 per annum. Death in...

  • Sales Support Associate

    6 days ago

    Harrogate, North Yorkshire, United Kingdom Trust Payments Full time

    About Trust PaymentsTrust Payments is a leading UK/EU Fintech company that provides a range of innovative payment and commerce solutions. We leverage market-leading technology and data insights to deliver cutting-edge payment methods and technologies, with a truly global footprint.Our ValuesWe are driven by a core value of delivering value to our clients and...

  • Sales Executive

    3 months ago

    Harrogate, United Kingdom Charity Link Full time

    We are recruiting Field Sales Executives, promoting the work of some of countrys the most prestigious charities. Youll get a basic salary of £23.8k with the opportunity to earn £45k+ OTE. What youll get: £23.795k guaranteed basic salary. Regular incentives and bonus (giving a realistic OTE £45k) Healthcare plan worth up to £900 per annum. Death in...