Customer Care Coordinator
3 days ago
Customer Care Coordinator A 5-Star house builder have a requirement for a Customer Care Coordinator to join their Customer Care team to deliver customer excellence to new build home owners managing their defect period. About the role of a Customer Care Coordinator Working closely with the Customer Care Manager you will be responsible for delivering a professional service to our customers throughout their two year warranty period dealing with customer concerns received by telephone or written communication, coordinating remedial works and appointing contractors to deal with any snagging or defects that arise in their homes, in a timely and professional manner. Customer Care Coordinator duties and responsibilities: Updating plot files Ensuring all parties involved (purchasers, Customer Service Manager, Subcontractors) are kept up to date with works being carried out and scheduled dates Record all communication and respond within departmental timescales Issue instructions to Sub-contractors Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within timescales Record dates of customer visits and log all defects identified Carry out all necessary calls in relation to the customer journey Keep data system up to date at all times Carry out general administrative duties. Work directly with Director for Customer Services to assist in the management of large scale works. Work closely with the Housing Associations and Employers Agents dealing with End of year defects Reporting on a regular basis on numbers of defects outstanding Gaining a rapport with sub-contractors Key experience required: Experience within the Customer Care function with a major construction or house building company. Track record of achieving & sustaining high customer satisfaction results. Good time management, ability to multitask, organise workload and work within a pressurised environment. Knowledge of NHBC and other warranty provider requirements. Pro-active approach with the ability to work independently and as part of a team. Excellent written and verbal communication skills - engaging with customers, subcontractors and third parties IT literate and comfortable working within bespoke IT systems What's on offer? Competitive salary Medical insurance Pension scheme Life assurance Annual bonus scheme If you are interested in the Customer Care Coordinator role and would like to apply, please contact Maisie Wane at Fawkes & Reece, or apply via the link below.TPBN1_UKTJ
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Clinical Care Coordinator
7 days ago
Willenhall, United Kingdom Priority Recruitment Services Ltd Full timeClinical Care Coordinator (Registered Nurse) Circa £35,000 Depending on Experience | Central Manchester (Hybrid) As long as you can be in Manchester 2 days a week, we are open to any home location in the North West. If you’re a Qualified Nurse looking for a role where you can make a real difference and build something meaningful, this could be your next...
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Care Coordinator
20 hours ago
Willenhall, United Kingdom Hadet Healthcare Full timeAt Hadet Healthcare we specialise in providing services for people with learning disabilities who may also have additional needs. We work collaboratively with individuals, families and service commissioners to support people to live within the community, either in the community or a supported living service supporting young adults and adults with learning...
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Training Coordinator
1 week ago
Willenhall, United Kingdom Sutton Coldfield Training LTD Full timeTraining Coordinator Reporting to: Apprenticeship Lead Accountable to: Business Manager Special Conditions: Must be car owner and willing to travel as part of role - Appropriate Car Insurance required. This job description is a guide to the work you will initially be required to undertake. It may be reviewed from time to time to meet changing circumstances....
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Training Coordinator
1 week ago
Willenhall, United Kingdom Sutton Coldfield Training LTD Full timeTraining Coordinator Reporting to: Appreticeship Lead Accountable to: Business Manager Special Conditions: Must be car owner and willing to travel as part of role – Appropriate Car Insurance required. This job description is a guide to the work you will initially be required to undertake. It may be reviewed from time to time to meet changing circumstances....
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Supply Chain Coordinator
7 days ago
Willenhall, United Kingdom Blakemore Logistics Full time**Supply Chain Coordinator** We have an exciting opportunity for a Supply Chain Co-Ordinator in our Logistics department, who is passionate about their role in offering excellent service and standards to our customers. We are looking for someone who is motivated, friendly, and able towork on their own initiative and able to raise concerns where...
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Operations Coordinator
3 days ago
Willenhall, United Kingdom Trades 247 Full timeDue to further expansion of the business, Trades 24/7 have an exciting opportunity for an Operations Coordinator to join us. This will be a front of house / customer facing role, therefore, confidence in your abilities and a good telephone manner are essential. You’ll also be responsible for assisting us in the continuing development of key areas of the...
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Transport Coordinator Days
7 days ago
Willenhall, United Kingdom MMI Distribution Full time**Transport Coordinator - Nights** **Willenhall Depot** **4 on 4 off 06:00 - 18:00** We are looking to recruit a Transport Coordinator working on day shifts 4 on 4 off, based in the Willenhall (Wolverhampton) depot. Your tasks would include: - Responsible for the daily driver brief and debrief and ensure all improvement opportunities all identified and...
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Transport Coordinator Nights
1 week ago
Willenhall, United Kingdom MMI Distribution Full time**Transport Coordinator - Nights** **Willenhall Depot** **4 on 4 off 18:00-06:00** We are looking to recruit a Transport Coordinator working on night shifts 4 on 4 off, based in the Willenhall (Wolverhampton) depot. Your tasks would include: - Responsible for the daily driver brief and debrief and ensure all improvement opportunities all identified and...
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Supply Chain Coordinator
3 days ago
Willenhall, United Kingdom Greenmill Supply Co Full time**Location**: Willenhall, West Midlands **Contract Type**:Permanent **Hours**: Full Time, 40 per week **Salary**: £27,000 per annum plus bonus opportunity of up to 20% and benefits **About the Role: ** We have an exciting opportunity for an Supply Chain Co Ordinator in our Logistics department, who is passionate about their role in offering excellent...
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Supply Chain Coordinator
20 hours ago
Willenhall, United Kingdom Bis Henderson Full time**Location**: Willenhall **Salary**: £25,000 **Summary**: At Bis Henderson, we are looking for an experienced Supply Chain Coordinator to join an established Food Distribution company in their Logistics department. The purpose of this role is to increase the income generated from Backhaul, Centralisation and Endto End activities. They will be responsible...