Customer Experience Manager

Job Title: Customer Experience ManagerLocation: Milton KeynesReporting to: Head of OperationsJob Purpose:The Customer Experience Manager (CXM) will be responsible for maintaining and enhancing service relationships with customers across the region who do not have a Service Delivery Manager assigned to them. They will act as a key independent person and...

A leading supermarket retailer in Milton Keynes is looking for a Customer Manager to enhance customer satisfaction and lead a dedicated team. The role involves managing customer interactions, resolving issues, and ensuring that the brand values are reflected in every customer experience. Successful candidates will have a passion for customer service and...

Purpose of the Role To act as a strategic and supportive partner for assigned Customers at every stage of the Customer Journey. Owning the Customer experience as they transition from sales prospects and cultivate strong relationships ensuring high levels of customer satisfaction, leading to strong renewal and growth opportunities. Main Responsibilities Work...

At Shell Energy, we believe there's a better way to power your business.Aligned with Shell's ambition to be a significant global power business and to become net zero by 2050, we are here to guide businesses to a better energy future. One that has the customer and a commitment to cleaner energy at the heart and makes it easy and affordable to embrace new...

, United KingdomJob Family Group:Commercial and RetailWorker Type:RegularPosting Start Date:December 11, 2025Business Unit:Downstream and RenewablesExperience Level: Experienced ProfessionalsJob Description: At Shell Energy, we believe there's a better way to power your business.Aligned with Shell's ambition to be a significant global power business and to...

, United KingdomJob Family Group:Commercial and RetailWorker Type:RegularPosting Start Date:December 11, 2025Business Unit:Downstream and RenewablesExperience Level: Experienced ProfessionalsJob Description: At Shell Energy, we believe there's a better way to power your business.Aligned with Shell's ambition to be a significant global power business and to...

A leading retail chain in Milton Keynes is seeking a Customer Manager to champion outstanding customer service and promote brand values. You will lead a team to ensure every customer interaction leaves a lasting impression while taking ownership of customer satisfaction. The ideal candidate will have experience in a customer-facing environment and excellent...

**How you’ll make an impact** Xero’s Customer Experience (CX) team works collaboratively to provide 24/7 proactive and reactive support to a diverse range of Xero users, including small business owners, bookkeepers, and accountants. As a CX Specialist, you’ll be a passionate Xero brand ambassador, dedicated to delighting our customers and...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

Our Purpose  At Xero, we're here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world. How you'll...