Property Management Administrator

2 weeks ago


London, United Kingdom Home Made Full time

Property Management Administrator As a Property Management Administrator youll play a vital role in keeping everything running smoothly. Youll be the go-to person between landlords tenants and service providers whilst making sure everyone feels supported properties stay compliant and any issues are resolved quickly and effectively.If you enjoy problem-solving building relationships and taking ownership this is the role for you. Working hours: Monday to Friday 9am-6pm. Office Location: Southwark London (office-based role - 1 day WFH post probation)Sounds interesting what does the role involve Keep landlords informed about their properties from maintenance updates to compliance requirements.Manage maintenance tickets challenge delays and make smart decisions on repairs. Process invoices and ensure provider payments are handled correctly. Negotiate deposit releases at the end of tenancies. Support the Senior Property Manager with portfolio escalations.Support with the project management of planned works property upgrades and special conditions in line with landlord expectations. Ensure new tenant move-ins go smoothly and all landlord preferences are logged. Chase rent arrears and flag collection issues to finance team. Support onboarding of new providers to meet portfolio needs.Liaise with third parties like block/building managers and concierge teams. Support with process improvements that enhance the landlord and tenant experience. What we are looking for: Demonstrated administration skills Relentlessly team-oriented you enjoy working with those around you and thrive in a mutually supportive working culture Excellent interpersonal skills - You must be well-equipped to deal with conflict during what is a stressful time for landlords and tenants Exceptional organisational skills with meticulous attention to detail Exceptional written and spoken verbal communication skills Benefits of working with us: Annual Leave: 24 days leave your birthday off Modern state of the art offices Employee Perks: discounts for stores cinema etc Yearly Half Day Charity Day Office Social Events (Summer and Winter Parties) Culture Club: Running Club ad hoc events for notable dates (St. Patricks day Diwali Movember) Meditation Sessions Mental Health Champions CSR opportunities On site Gym access showers (towels & shower gel) and indoor bike storage Weekly Friday 5pm Happy Hour in the office Opportunities to upskill in your career through our Learning and Development Programme We are an equal-opportunity employerDiversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability impairment or health condition please do not hesitate to contact us at Key Skills Microsoft Office,Customer Service,Microsoft Outlook,Microsoft Word,SAP,Yardi,Office Experience,Microsoft Excel,Administrative Experience,Property Management,Logistics,Contracts Employment Type : Full Time Experience: years Vacancy: 1



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