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    {"title": "Starbucks Shift Supervisor", "subtitle": "Lead and Inspire a Team", "content": "Role Overview: As a Shift Supervisor at EG Group's Starbucks store, you will play a key part in ensuring the team is operating smoothly, promoting sales, and increasing profitability while making sure our customers leave feeling satisfied.Key Responsibilities:Lead and...


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Customer Service Supervisor

4 months ago


Knowsley, United Kingdom Search Full time

Customer Service SupervisorLocation - Kirkby (L33), LiverpoolSalary - £35,000Contract/Hours - Full time, Monday to Friday, 8:45am - 5pm Your new company My client is looking for a dynamic and experienced Customer Service Supervisor to join their busy and fast paced team due to growth. This is an exciting opportunity to become a part of an experienced team within an international organisation. Role:The main purpose of your role is to support a customer service team who are responsible for managing sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all timesSupporting the Customer Service Manager by acting as the first point of contact to deal with queries from internal team membersWorking with senior management to ensure correct staffing levels and training are in place to customer services personnelHandling customer queries, managing order processing, and communicating with other internal departmentsWhat you'll need to succeed:Previous experience working with a Supervisory / Team Leader roleInternational shipping experience / knowledge of exports (desirable)Positive approachAble to use own initiativeExcellent organisational skillsAbility to work calmly under pressure Excellent interpersonal skills and ability to build rapport Excellent telephone mannerGood PC literacy including competence in MS Office Word, Excel and OutlookExcellent attention to detailWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age