MI Analyst

Our client a customer focused mutual in the financial services sector are seeking an MI specialist to join a forward-thinking team. You will provide expertise in the development and maintenance of business reporting . Through your knowledge of the data you will provide management information, request fulfilment and incident management. You will support MI Specialist/DBA work behind the IT Service Desk with responsibility to fulfil requests and resolve incidents according to agreed service levels. Please note that this role is office based with the option for hybrid 2 days after induction period. You must live within commutable distance of Leek.

Responsibilities of the MI Analyst

• Responsibility for managing internal customer expectations and acting as a positive representative of the department at all times
• Developing and maintaining MI reports to meet business and regulatory requirements.
• Maintaining documentation such as data dictionaries to enable business users to create and interpret MI reporting.
• Interpreting requirements and developing applications to meet business needs.
• Providing advice and guidance to internal customers in response to queries submitted to the IT Service Desk.
• Managing routine maintenance such as data erasure procedures.
• Diagnosing and resolving incidents including investigation and troubleshooting.
• Be aware of the FCA/PRA Conduct Rules and act with integrity, being alert to financial crime and AML breaches.

Requirements of the MI Analyst

• Experience of developing complex MI reports within financial services - ideally relating to mortgage or savings products.
• Working in an ITIL aligned service operations environment
• Configuring data warehouse or data management applications
• Expert understanding of relational databases
• Writing and interpreting Oracle PL/SQL or T-SQL