Production Shift Manager

1 month ago

Hampshire, United Kingdom Cranleigh STEM, Sustainability & SHEQ Recruitment Full time

A leading health and beauty company are searching for a new Production Shift Manager to join their team. You will be responsible for effective, safe operative, ownership and management of the production department while on shift. You will be overseeing high speed multiple labour and automated lines in a 24/7 Production Operation.


*Please note this is a Night Shift role.

9:45 pm - 10:00 am

2 days on, 2 days off, 3 days on for week 1, and then 2 days off, 2 days on, and 3 days off for week 2.

Working 7 days out of 14 on a 2-week cycle.


The Role

• To take ownership and accountability for all Production operations within the Shifts, including support departments during hours of working. This includes making key decisions and being the senior on site out of hours.

• Ensure compliance with Health and Safety at Work, HSE requirements, safe practices and adherence to Work Instructions (WIs) at all times. Safety First as a culture and mindset.

• Competent QMS knowledge (Q-Pulse, our quality system). Partner the Quality Team for investigation / resolution of Quality issues, be responsible for IR investigation, root cause analysis, including comprehensive and timely close out of IRs. Ensure that identified faults are reported and corrective action taken. Reduce or eliminate IRs through effective, competent and timely completion of sustainable CAPA implementation, maintaining / improving / exceeding a RFT target of + 98%. Ensure that all staff are aware of and follow required Packing specifications, Work Instructions and Standard Operating Procedures. Quality Matters

• Be responsible for continued adherence to GMP standards, ensure target of 95% on unannounced audits is maintained or exceeded.

• Be flexible in providing leadership and support to attain high levels of Operational performance as required. Ensure that operations on all equipment are performed to a professional, high standard.

• Liaise and work closely with Engineering Team to prioritise production planning. Ensure enablement of Production Preventative maintenance through coordination with the Facilities and Maintenance teams.

•Liaise closely with Supply Chain Management to ensure Production schedules are achieved and eliminate delays. Ensure output delivery RFT / OTIF and maintain / achieve / exceed target of 97% by understanding and managing waste reconciliation and stock accountability throughout the Production process.

•Coach, develop, mentor and support your Production Team. Implement succession planning and a strong, competent key staff team around you. Work closely with Training Department to maintain Production Profile training target of over 95%.

•Identify development opportunities for Production line staff in the achievement of Quality Standards and required target outputs

•Identify bottlenecks and limiting factors, and work cross-departmentally to resolve and eliminate issues. Engage with Production teams using Gemba Solutions to implement change and improvement opportunities.

•Ensure major issues are escalated in line with the agreed processes.

•Liaise and work closely as part of a team in conjunction with Quality, Engineering, Planning, Warehouse and Manufacturing departments to reduce line delays and reduce / eliminate non-value-added activity.

•Be responsible for ensuring Stock and Waste accountability through RTS (Real Time Stock) transactions and completion of Production Work Orders through close liaison / management of Technical Operators and be able to demonstrate accountability of / report issues.

• Ensure that all documentation is accurately maintained (ALCOA), and relevant information communicated as appropriate.

• Be responsible for the crewing of Production lines in accordance with product standards and specifications to deliver the weekly plan.

• Strong people skills, engaging and developing teams through value added PDRs and job chats, managing performance, absence and staff accountability through Tensor, and working closely with the HR department.

• Carry out other reasonable duties / requests of Senior Management


Experience Required

• Experience within a Production fast moving consumable goods (FMCG) environment. – Essential.

• Experience in Supervising / Managing / Leading in a complex, multi-cultural, manual and automated environment with a volatile workload.

• Understanding of Process Improvement, Continuous Improvement and Lean / Six Sigma

• Knowledge and competent understanding of Health and Safety at Work (HASAW); Good Manufacturing Practices (GMP); Safe Systems of Work (SSOW) etc.

• Knowledge of QMS, investigations, root cause analysis, IR, CAPAs, RFT.

• Ability to use computerised information systems to retrieve, update and input relevant data.

• Candidates should be able to demonstrate that they are comfortable with computer systems. It is not considered relevant where that experience has been gained.

• Knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook.

• Demonstrable record of Leadership skills across large teams (30+)

• Driven, proactive ‘can do’ attitude.

• Results driven, relentlessly focused on Improvement.

• Ability to manage in a fast-changing, flexible environment, with capacity for prioritisation and multi-tasking.

• Capacity to embrace and foster change.

• A Leader who takes people with them, mentoring, influencing and developing their teams to deliver overall excellence. Implement a proactive ‘can do’ culture.

• Accurate, attention to detail, with a firm grasp on data handling and analysis. Management of given KPIs

• Problem solving and investigative mindset, able to sustainably resolve and / or eliminate repeat / avoidable issues.

• Demonstrable ability to plan, measure and manage Production performance within a highly complex FMCG environment.

• Ability to work well in a pressured environment, maintaining a calm demeanour, representing the company accordingly.

• Ability to exhibit a professional demeanour and consistently apply the highest ethical standards when dealing with employees, colleagues, suppliers and customers.

• A team player, with good communication and interpersonal skills; ability to actively listen, support, encourage, motivate and direct staff.

• A skilled change-agent who can deliver improvement.

Annual Leave – Health Cash Plans – Lifestyle Discount Vouchers – Annual Pay Reviews – Bonus – Pension – Free Parking – Subsidised Canteen – Health & Beauty Products

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