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Business Analyst
4 months ago
My client is seeking a skilled Business Analyst to join their Transformation and People team in Wiltshire. Reporting to the Business Analyst Manager, the successful candidate will play a crucial role in ensuring that modules and software provide maximum benefit to our customers and the organisation.
Key Responsibilities:
- Configure system modules to maximise efficiency and benefits for the service area, organisation, and customers
- Share knowledge and skills proactively across the business and within the business analyst team
- Act as a change agent, creating a buzz about change and monitoring 3C's documents across the team
- Use continuous improvement methodologies to process map existing and new processes, and re-engineer existing processes for measurable improvements
- Gather and define functional and non-functional business requirements, create user stories and acceptance criteria, and carry out MoSCoW prioritisation
- Lead on UAT for all relevant systems and processes within their area of expertise
- Participate in corporate projects, providing subject matter expertise and business analysis
- Develop training solutions and maintain training documentation and materials
- Plan, prepare, and support teams in testing, and communicate and train staff on system enhancements
- Maintain process and system documentation, and resolve business process configuration and functional issues in system applications
- Utilise continuous improvement methodologies to identify areas for improvement and support teams in identifying improvements to processes
Requirements:
- Degree level qualification (desirable: Lean or other continuous improvement qualification, relevant Business Analyst Qualification)
- Proven track record of change management and continuous improvement
- Excellent documentation skills, including experience in designing bespoke reports or developing data analysis solutions
- Experience in process re-engineering, requirements gathering, planning and facilitating workshops, and managing user acceptance testing
- Proficiency in Microsoft 365 (Dynamics, Office Stack, DevOps, Power Platform) and other relevant software (desirable: QL, iTrent, Networx, Great Plains, Pimms)
- Exceptional analytical, conceptual thinking, and problem-solving skills
- Strong communication and influencing skills
- Flexible, able to multi-task, prioritise work, and manage multiple priorities
- Passionate about self-learning and development, and enjoys exploring new software to create efficiencies
- Team player, customer-focused, and committed to Equality and Diversity and the company's values
My client offers a dynamic and supportive work environment, opportunities for growth and development, and a chance to make a real impact in driving business improvements. If you are a proactive and skilled Business Analyst looking for an exciting new challenge, we encourage you to apply for this position.
