Sales Administrator

2 weeks ago


Newport, United Kingdom Page Group Full time

The purpose of this role is to facilitate the sales order demand and provide customer support for installation support; supplier sales deliveries; commitment letter requirements and ad hoc sales as required including the processing and co-ordinating of the sales order process of EDI across Safran Seats departments and liaising cross functionally to provide updates communication on order status.

Client Details

At Safran Seats, we are unique within aerospace, as we interface with both the world's biggest airlines and airframers alike, with the largest seats portfolio of all seats suppliers. One day you could be liaising with one of the world's largest airframers, and the next, some of the biggest airline brands around the worldIn the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England.

Description

- Sales Order Processing and RMA processing- Ensuring MRP and other systematic actions are completed in a timely manner- Monitoring sales order progress and ensuring departmental objectives are being implemented, e.g. OTIF- Maintaining accurate records of customer details, requests, quotations and orders- Communicating professionally, effectively and efficiently with customers both in person and by telephone/webbex/e-mail- Compiling and providing progress reports to customers- Flexibility to respond to AOG (Aircraft on Ground) requests- Working to achieve agreed departmental objectives and customer requirements, through co-operation with both customers and cross functional departments- Undertaking any other duties that may arise from time to time that are consistent and commensurate with the overall purpose of the post- Provide KPIs to demonstrate performance status and highlight key issues, providing recommendations for continual improvement- Set up, maintain and document systems and operating procedures as required

Profile

  • Good level of ERP understanding
  • General manufacturing awareness (an understanding the general principles of manufacturing)
  • Knowledge of aftermarket

Job Offer

  • 25 days holiday + UK Bank Holidays
  • Benefits Programme, with a number of schemes such as cycle to work, technology savings, retail discounts and access to private healthcare
  • Career Progressions opportunities such as company sponsorship and further training courses
  • Family friendly policies including maternity, paternity, adoptive parents, shared parental leave, parental leave and flexible working
  • Equality & Diversity initiatives with internal groups for workplace engagement and involvement
  • STEM engagement with schools, colleges and universities and Charitable activities for all


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