Digital Support Apprentice

2 weeks ago

Glasgow, United Kingdom QA Ltd Full time

Why Glasgow Property Maintenance?

Glasgow PM has proven itself as one of Scotland‘s fastest growing property maintenance companies, providing planned maintenance, ranging from full refurbishment to minor repairs and maintenance. They are looking for an apprentice to join their team in Glasgow to work towards a SCQF Level 6 qualification.

What’s involved?

  • Supporting the wider team with document management using their in-house system Job Logic to update records, leave notes and save updates
  • Becoming the first point of contact for customer queries, contractors and colleagues relating to any related jobs
  • You will be responsible for managing finance documents and information for each client
  • Accessing client portals and updating sensitive information
  • Working in collaboration with the contracting team to manage their diaries by preparing letters and other suitable documents and storing these on Job Logic
  • Using online shared drives and client portals to update the database with information daily
  • Using Excel to run financial reports in regards to current jobs
  • Co-ordinating diaries and working to timeframes assigned by manager
  • Using Microsoft packages as part of your daily routine you will be updating spreadsheets and emailing with Outlook

What do they need from you?

  • Excellent attention to detail
  • Great communicators who listen to and understand our customers

Salary:

£15,000 per annum

Working hours:

Monday to Thursday, 9am - 5pm, Friday 9am - 3:30pm

Benefits: 

  • Pension scheme
  • Early finish on Friday
  • Full time job on completion of apprenticeship

Future prospects:

Full time role on completion of apprenticeship. You will have the chance to continue to develop through the company and progress within your role.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW

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