Audio Visual Technician

1 month ago

London, United Kingdom Prospero Integrated Full time

Audio Visual Support Technician

Prospero Integrated are keen to speak to an Audio Visual Support Technician to join our client based in Bank.


Responsibilities:

  • Support events requiring lightweight audio/vision mixing for a variety of virtual, onsite and hybrid events utilising the Zoom Meeting platform.
  • Meeting room support within a white glove environment
  • Assisting the wider team in ensuring that you are competent is scheduling yourself to attend incidents across the site.
  • Become competent with back end / remote troubleshooting on VC systems across the estate. i.e.- Cisco/ Microsoft Teams rooms.
  • Working with teams to resolve faults found across VC Rooms / AV equipment.
  • Liaising with the on-site teams across offices, to ensure good communication of updates and resolutions.
  • You will be required to update/ action incidents as they come in and following troubleshooting reported faults.
  • Ensuring spares stock equipment is recorded correctly and that as stock is used these are replaced.
  • Maintenance/ cleaning of AV/ VC Equipment throughout the building that is in service.


Skills Required:

  • Experience with audio-visual related systems (3-5 years of AV support preferred)
  • Experience with video conferencing, unified communications, and collaboration platforms
  • Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces
  • Audio – Biamp Tesira server. Yamaha LS9-16 audio desk. Audio in includes Biamp ceiling mics, AKG handhelds and lapels.
  • Video – projectors, NEC displays, DGX video switch
  • Cisco VC codec for hybrid/virtual events connected to Zoom Meeting
  • Experience in a field related to providing face-to-face client technical systems support
  • Microsoft Teams – installation and maintenance

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