Datacenter Operations Specialist

Role Name : Datacenter Facilities ManagerLocation : Hemel Hempstead, UKType : ContractRequired Onsite 5 days/weekKey ResponsibilitiesOperations & Infrastructure Management• Manage 24/7 site engineering operations, including shift planning, maintenance schedules, and Planned Preventative Maintenance (PPM) • Oversee critical infrastructure systems including electrical components (feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units) and mechanical systems (chillers, pumps, air handling units) • Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency • Manage and optimise space and power to maximise opportunities for growth and operational efficiency • Plan and deliver site infrastructure projects on time, within scope, and on budgetPreferred Qualifications• Advanced electrical or mechanical qualification (Bachelor's degree or higher in relevant engineering discipline) or equivalent practical/industry experience• Data centre operations experience • Professional certifications in facilities management or engineering disciplinesLeadership & Team Development• Lead, inspire, and develop teams of experienced technical professionals• Act as a role model, driving service excellence, training, and development for all team members • Foster an inclusive environment that encourages innovation and empowers team members to solve complex operational challenges • Implement rigorous training programs that prepare staff for various operational scenarios through systematic skill developmentCompliance & Safety• Ensure adherence to and exceed Health & Safety standards in all operations • Maintain compliance with health & safety, security procedures, and compliance accreditations • Ensure understanding of UK regulatory requirements, particularly health and safety legislation • Maintain a safe working environment and drive continuous safety improvementsBudget & Cost Management• Recommend and control site budgets, ensuring expenditure aligns with agreed objectives and delivers best value • Manage budgets, cost controls, and resource planning effectively • Drive operational efficiency initiatives that reduce costs while maintaining service qualityRisk Management & Incident Response• Maintain an up-to-date Risk Register and oversee all site inspections • Act as senior incident lead during critical events, coordinating teams and ensuring timely resolution • Lead root cause analysis within broader operational contexts and ensure corrective actions are implemented • Ensure compliance with company procedures and mitigate potential issuesVendor & Stakeholder Management• Oversee subcontractor management and ensure vendors consistently deliver to agreed KPIs and SLAs • Build strong supplier relationships and drive continuous improvement initiatives • Ensure service excellence, and maintain high client satisfaction • Partner closely with senior stakeholders on site capacity planning and infrastructure strategyEssential QualificationsTechnical Expertise• Comprehensive expertise in mission-critical infrastructure systems • Knowledge of electrical and mechanical systems in data centre environments • Previous experience in mission-critical environments such as data centres, hospitals, power plants, telecommunications, or military facilities • Advanced education in technology or engineering, or equivalent practical experienceLeadership Experience• Proven leadership experience in developing high-performing technical teams • Track record of raising performance standards and delivering operational excellence • Experience leading multi-disciplinary teams in complex, high-availability environments • Typically 5+ years of relevant experience or equivalent progressive leadership rolesCore Skills• Strong interpersonal skills for effective client relationship management • Excellent written and verbal communication abilities with strong numerical literacy • Ability to thrive both independently and collaboratively while managing multiple priorities • Proactive, flexible approach with natural initiative and commitment to operational excellenceThanks.