Claims Relationship Lead

4 weeks ago


Chelmsford, United Kingdom NJR Recruitment Full time

Rare Opportunity: Claims Relationship Lead with an ambitious Insurance Provider

We’re recruiting for a dynamic Norwegian insurance provider who’s seeking a Claims Relationship Lead to join their team

If you excel in a client-facing role and thrive on turning challenges into opportunities, this is the perfect fit for you.

This is a nationwide role, however a large proportion of clients and requirements will be in the South East region. Therefore, candidates based in this area would be desirable.

The Opportunity:

Our client is known for exceptional service and tailored insurance solutions. They prioritise strong relationships and innovative strategies to drive success. The successful candidate will be positioned within the commercial insurance team and with that knowledge and experience in Motor, Property and Liability is required.

We are looking for candidates who:

  • Proven relationship management in client-facing roles.
  • Prepare and manage claims review meetings
  • Excellent presentation, communication, and negotiation skills.
  • Experience in complaints management and conflict resolution.
  • Flexible and willing to travel to UK based clients
  • Strong familiarity with Microsoft Word, Excel and PowerPoint.
  • Possess strong oral and written communication, time management and presentation skills
  • Are culturally aligned to the company values of being Credible, Open, Bold and Committed
  • Are motivated team players, embracing our client's "One Team" approach with professionalism and excellent interpersonal skills.

In return, you will be working for a company with a fantastic "One Team" culture where colleagues live the company DNA and are truly valued.

You will also receive a comprehensive benefits package including:

  • Excellent pension
  • Annual performance-based bonus
  • Private medical insurance to include cashback scheme
  • Hybrid working opportunities after probation
  • 25 days’ holiday plus your birthday off
  • Paid wellbeing days
  • Enhanced family-friendly policies
  • Career development opportunities to include qualification support and internal training programmes
  • Employee assistance programme access
  • Group life insurance
  • Cycle to work scheme
  • Season ticket loan
  • Perks scheme for discounts on popular brands

The company is an equal opportunities employer and is committed to treating all people fairly and with dignity irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. They are an inclusive workplace that celebrates diversity of people and perspectives, valuing the unique contribution of every colleague. The organisation aims to recruit, develop and retain diverse teams with the right mix of talent, skill and potential; selection for roles will be based on individual merit alone.

For further information please apply with your CV today or contact one of our specialist consultants quoting job reference NJR15261



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