Senior Housing Officer

2 weeks ago


South Croydon, United Kingdom Adecco Full time

Adecco are seeking a proactive and customer-focused Senior Housing Officer to join our clients Housing Needs team. You will manage a patch of 350-800 non-secure LLP tenants, ensuring effective tenancy management, income recovery, and community engagement. This is a varied role requiring strong communication, problem-solving skills, and the ability to work independently. Senior Housing OfficerPublic Sector - Local AuthorityTemporary Role - 12 months Full Time - Monday to Friday, 36 hours per weekGrade 9 - £22.41 per hour PAYE / £29.60 per hour UmbrellaHybrid Working - 3 days on site, 2 days remote however flexibility is expectedIT equipment providedASAP Start Key Responsibilities Maximise rent and service charge collection and manage arrears recovery up to legal action.Deliver high-quality tenancy management, enforcement, and sustainment services.Act as first point of contact for tenants, handling complex queries and anti-social behaviour cases.Undertake home visits, court representation, and eviction processes where necessary.Work collaboratively with internal teams and external agencies to support vulnerable tenants and prevent homelessness. About You Extensive experience in income recovery and tenancy management within social housi...



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