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Store Manager

1 month ago

South Shields, South Tyneside, United Kingdom Reality Enterprise Ltd TA CEX Full time

We are seeking an experienced and enthusiastic Store Manager for our CeX South Shields branch.


CeX is a leading retailer of video games DVDs electronics and gadgets and we pride ourselves on our commitment to excellent customer service and quality products.


As the Store Manager you will be responsible for the daytoday running of the store. You will lead and motivate a team to achieve and exceed sales targets ensuring that customer service is of the highest standard at all times. You will also ensure that the store is wellpresented and fully stocked with products.


Responsible for overseeing the daily operations of a store making sure it runs smoothly and effectively. Duties include motivating sales teams creating business strategies developing promotional material and training new staff.

Key Duties and Responsibilities:
Recruit train and appraise staff
Make full use of Googles online tools and our own bespoke EPOS/tools
Exceed your targets and bring fresh ideas to the business
Managing and motivating your team to increase sales and ensure efficiency
Managing stock levels and making key decisions about stock control
Analyse sales figures and forecasting future sales
Analyse and interpret trends to facilitate planning
Use EPOS/AIO to record sales figures for data analysis and forward planning
Participating in the hiring process of new employees including interviewing and training new employees
Conducting appraisals and performance reviews as well as providing or organising training and development
Resolving conflicts between staff members
Ensuring standards for quality and customer service are met
Resolving and ensuring compliance with health and safety legislation and security issues
Responding to customer complaints and comments
Attending and chairing meetings
Updating colleagues on business performance new initiatives and other pertinent issues
Touring the sales floor regularly talking to colleagues and customers and identifying or resolving urgent issues
Maintaining awareness of market trends in the retail industry understanding forthcoming customer initiatives and monitoring what local competitors are doing
Responds to customer issues in a professional manner
Assists in housekeeping standards

Competencies:
Commercial awareness
Strong communication skills
Reliable
Constructive problem solving abilities
Integrity and strong work ethic
Ability to work in a team environment
Customer service sales and people oriented
Proactive
Organisational skills

Knowledge Skills & Qualification
Able to prioritise
Flexible and adaptable to the needs of the organization
Problem solving and decision making aptitude
Able to handle multiple priorities at one time

Job Types: Fulltime Permanent

Additional pay:

  • Bonus scheme

Benefits:

  • Casual dress
  • Company events
  • Employee discount

To be successful in this role you will have previous retail management experience exceptional communication and leadership skills and a proven track record of delivering results. You will be passionate about customer service and have a natural ability to build longlasting relationships with customers. You will also have a keen eye for detail and be able to identify opportunities for growth and development within the store.


We offer a competitive salary of 29000 per annum plus a range of benefits.


If you believe you have what it takes to be our next CeX South Shields Store Manager then please apply

Skills :

Key Skills
Cost Accounting,ASP.NET,ABAP,Field Sales,Jni,Inventory