Field Installation Engineer

1 month ago

Slough, United Kingdom New Era Technology Full time

What we do

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 20,000 customers worldwide.


Who we are

We are looking for team members to contribute and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values. We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.


What we’re looking for

Below are the skills, experience and requirements necessary to be successful in the role:

  • Videoconferencing Installation & Commissioning experience with Cisco, Polycom & MTR systems
  • Audio: Audio DSP installation (BIAMP/Soundstructure/QSC), DANTE and other audio network protocols
  • Visual: Installation and commissioning experience of corporate Audio Visual deployments Full clean driving licence
  • ECS/CSCS Card
  • PASMA would be beneficial
  • Physically able to perform installations
  • Ability to work away from home in the UK & Europe
  • Current passport
  • Clean driving licence and own vehicle o Car allowance provided
  • Minimum of 5 years’ experience with a UC integrator as an installation Engineer
  • • Keen desire to learn and embrace delivery of turnkey global service and managed service provision of technology
  • Ability and interest in delivering Collaboration, AV and digital workplace technologies
  • Able to work self-sufficiently and manage self-set tasks and objectives
  • Ability to work alone and within team environment
  • Ability to challenge convention and think ‘out of the box’


What to Expect in the Role

The Field Engineer’s areas of responsibility are broken down into (but not limited to) the following areas:


Pre-Project

  • Engineering site surveys to include time and sundries
  • Attend pre-installation meetings and workshops

Project

  • Onsite installations 1st/2nd & 3rd Fix
  • On and offsite rack builds
  • Provide user familiarisation training to customers

Post Project

  • Update project documentation


Break/Fix

  • Customer maintenance and service visits

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