Customer Service Consultant
1 week ago
Job Title: Customer Service ConsultantContract Type: 12 Month Fixed Term ContractFunction: Branch BankingLocation: Wellington, TelfordHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £26,160 (£24,000 base, plus cash allowance of £2,160) and excellent benefitsHow You’ll Make a DifferenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them.What You’ll BringBe great with people; provide exceptional customer service in person, through video calls, and over the phone.Have a flair for understanding what customers need and the best way to support them with their current and future goals. Ability to help answer questions and sort out problems. Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.LocationCandidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB. What We Offer In ReturnWe’ll pay you a base salary of £24,000 from day one, and an excellent benefits package which includes:Extra 9% of your salary (£2,160) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.).Variable Pay Award (5%/£1,200 on target) based on company performance.Fantastic company pension – TSB contributing up to 13%.25 days holidays (plus bank holidays).Private Healthcare.If this sounds right up your street, come and join our team. We make things happenInclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day.Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you.TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. Please also let us know what adjustments you’d benefit from throughout our process.
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Customer Service Consultant
1 week ago
Telford, United Kingdom TSB Bank Full timeJob Title: Customer Service Consultant Contract Type: 12 Month Fixed Term ContractFunction: Branch BankingLocation: Wellington, TelfordHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £26,160 (£24,000 base, plus cash allowance of £2,160) and excellent benefitsHow You’ll Make a DifferenceAs a Money...
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Customer Service Consultant
1 week ago
Telford, United Kingdom TSB Bank Full timeJob Title: Customer Service Consultant Contract Details Contract Type: 12 Month Fixed Term Contract Function: Branch Banking Location: Wellington, Telford Hours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basis Salary: £26,160 (£24,000 base, plus cash allowance of £2,160) and excellent benefits How you’ll make a...
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Customer Service
2 weeks ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service Administrator - Telford - Permanent L & C Consulting are recruiting with a small but successful company in Telford for a new Customer Service / Sales Support / Internal Sales Administrator. Based in Central Telford, the role will suit an experienced Customer Service Administrator / Advisor / Sales Administrator who is looking for a new...
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Customer Service
2 weeks ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service - Telford - Permanent L & C Consulting are now recruiting for an experienced Customer Service Advisor on behalf of a small, but highly successful company in Telford. You’ll be responsible for providing high level customer service to external customers. Duties will include (but not be limited to): - Set up customer contracts - Set up...
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Customer Service
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Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service Administrator - Permanent - Telford L & C Consulting are recruiting with a well-known and respected Telford organisation for a new Customer Service Administrator to join them on a permanent basis. The multi-national company are looking an experienced Customer Service Advisor who comes with good communication skills and a resilient approach...
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Customer Service Consultant
1 week ago
Telford, Shropshire, United Kingdom TSB Bank Full timeJob Title: Customer Service Consultant Contract Type: 12 Month Fixed Term Contract Function: Branch Banking Location: Wellington, Telford Hours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basis Salary: £26,160 (£24,000 base, plus cash allowance of £2,160) and excellent benefits How You’ll Make a Difference As a...
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Customer Service Consultant
1 week ago
Telford, United Kingdom TSB Bank Full timeJob Title: Customer Service ConsultantContract Type: 12 Month Fixed Term ContractFunction: Branch BankingLocation: Wellington, TelfordHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £26,160 (£24,000 base, plus cash allowance of £2,160) and excellent benefitsHow You’ll Make a DifferenceAs a Money...
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Customer Service Administrator
2 weeks ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service Administrator - Permanent - Telford L & C Consulting are recruiting with an extremely successful, privately owned company in Telford for a new Customer Service Administrator / Sales Administrator. Based at their modern office environment (including new canteen and equipment), this permanent position will suit an experienced a professional,...
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Customer Service
2 days ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service - Telford - Permanent L & C Consulting are now recruiting for an experienced Customer Service Advisor on behalf of a small, but highly successful company in Telford. You’ll be responsible for providing high level customer service to external customers. Duties will include (but not be limited to): - Set up customer contracts - Set up...
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Customer Service Administrator
6 days ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service Administrator - Permanent - Telford L & C Consulting are recruiting with an extremely successful, privately owned company in Telford for a new Customer Service Administrator / Sales Administrator. Based at their modern office environment, this permanent position will suit an experienced a professional, experienced Customer Service...
