Client Quality Manager

1 week ago

Guildford, United Kingdom Ergomed Full time

The Client Quality Manager (CQM) is primarily responsible for the implementation and maintenance of the quality system and training for their assigned client projects ensuring that the project maintains compliance with global regulations legislation PrimeVigilance and Client requirements. They drive qualityCore responsibilitiesOversight of all project related quality activitiesDrive project related quality improvement and providing quality adviceClient management including direct oversight for client quality related activities for project.Develop and maintain a project specific Quality Management Plan.May act as main point of contact for all audit related activities for project and involvement in Deviation and CAPA Management responsibilitiesEnsures relevant quality KPIs are established and monitoredProvide quality content and analysis for project monthly reportsWorking closely with Quality Management Quality Assurance and Audit Management teams ensuring all aspects of company and clients QMS are adhered to by the Project.Supporting junior members of the team and possible line management responsibilities involvement in training of employees on client projectsQualifications : Life Sciences degreeStrong previous pharmacovigilance experience including quality and compliance experience within a GxP environmentGood organisational skills attention to detail and excellent communications skillsMust have leadership qualities (Line Management experience is desirable)Good IT skillsAdditional Information : We prioritize diversity equity and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds genders and ages can contribute and grow.  To succeed we must work together with a human first approach. Why because our people are our greatest strength leading to our continued success on improving the lives of those around us. We offer: Training and career development opportunities internally  Strong emphasis on personal and professional growth Friendly supportive working environment Opportunity to work with colleagues based all over the world with English as the company language Our core values are key to how we operate and if you feel they resonate with you then PrimeVigilance could be a great company to join  Quality Integrity & Trust  Drive & Passion  Agility & Responsiveness  Belonging Collaborative Partnerships  Come and join us in this exciting journey to make a positive impact in patients lives. We look forward to welcoming your application. Remote Work : NoEmployment Type : Full-time Key Skills Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients Experience: years Vacancy: 1

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