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Case Manager

2 months ago

Altrincham, United Kingdom DEFC Group Full time

Are you a highly organised, customer focused individual looking to break into the Specialist Finance sector and build a solid career?

We are working with one of the leading providers of Short Term Property Finance in the North of England, who are looking for a Case Manager with the following skills to join their team:

  • Previous experience within an Administration role
  • Customer Service driven, with a friendly, professional personality
  • High degree of accuracy and attention to detail
  • A team player, who is able to manage their time
  • An understanding of Property, whether that is from a Mortgage or Estate Agency background

As Case Manager, you will be the facilitator between the underwriting team and the Customer, whether that is the client directly or the introducing broker, so our ideal candidate will have an excellent telephone manner and be effective in dealing with people from all backgrounds. Our Case Manager will be responsible for the following:

  • Supporting Underwriters with pipeline
  • Handling both inbound and outbound calls, and emails
  • Processing applications from receipt of pack through to underwriting
  • Reviewing Asset & Liabilities documents, completing information on the internal system, and providing an initial case assessment
  • Managing a pipeline of approx 50 cases for the Underwriter to assist with completion targets
  • Be competent with all of Microsoft office

Our ideal Case Manager will be integral to the overall success of the business, and in return for your hard work, our client are offering the following package:

  • A basic salary of up to £27,500
  • Performance related bonus
  • Paid annual leave
  • Employer pension contributions
  • Ongoing professional development
  • Business social events
  • A thriving office environment with all equipment provided

This is an office based role, with 5 days per week based from the office in Altrincham.

If you are looking for a stable business who are making a huge impact within the Specialist Finance space, and you are looking for a Case Manager role where you can continue to work with your existing skillset whilst learning a new product and really move your career to the next level- we want to hear from you