Passenger Assistance Clerk 6 Month FTC
6 days ago
Join Our Team as aPassenger Assistance Clerk We are looking for enthusiastic and compassionate PassengerAssistance Clerk to join our team at Bolton station If youre someone wholoves helping people and ensuring a smooth and comfortable travel experiencethis role is perfect for you About the Role:As a Passenger Assistance Clerk you will play a key role inassisting passengers who need help with boarding alighting and travelingthrough our stations. Your role is to ensure that all passengers includingthose with mobility challenges have a safe and positive journey experience.Key Responsibilities: Passenger SupportAssistpassengers who need extra help with their journey whether its boardingalighting or traveling through the station Provideguidance and ensure the safety of passengers especially those withmobility needs or special requirements Excellent CustomerServiceDeliverexceptional customer service always with a friendly and patient approach Respondto passengers queries and concerns with care and professionalism Station AwarenessBefamiliar with the layout of the station and surrounding areas to offerclear directions and assistance Ensurethat station facilities are accessible to all passengers Problem SolvingHandleany disruptions or challenges quickly calmly and effectively Workclosely with station staff to resolve any issues as they arise25242What Were Looking For: Great CommunicationSkillsYoullneed to communicate effectively with passengers colleagues and otherstakeholders Empathy & PatienceApassion for helping others and providing excellent customer service in avariety of situations Quick ThinkerTheability to stay calm under pressure and solve problems swiftly FlexibleAvailabilityWillingnessto work shifts including weekends and evenings to ensure that passengersare supported at all timesIf youre passionate about delivering top-notch assistanceto passengers and want to make a positive impact wed love to hear from youApply today and join our fantastic team Required Experience:Contract Key Skills Customer Service,Communication skills,Basic Math,Cashiering,Computer Skills,Math,Retail Sales,10 Key Calculator,Copywriting,Cash Handling,Planograms,Stocking Employment Type : Full Time Experience: years Vacancy: 1
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