Head of Infrastructure Services

Job Description We are currently recruiting for an experienced Head of Infrastructure Services to join our dynamic and evolving technology function. The Role We're looking for a proactive leader to head up our Infrastructure Engineering team. In this role, you'll be accountable for the delivery and support of all infrastructure services across on-prem and Azure Cloud environments, as well as leading the infrastructure team that make this possible. You'll shape and implement an infrastructure strategy aligned with business goals, regulatory requirements, and security standards. Beyond technology, you'll provide guidance to other areas of the business in selecting, developing, and implementing innovative solutions. To succeed, you'll need to be driven, passionate, and personable, with a genuine commitment to supporting and developing others to achieve their full potential. Key responsibilities include: Development and delivery of Infrastructure Strategy Operational running of the Infrastructure environment People management of the infrastructure team Owner of all app and capability services delivered from the infrastructure space (finance, OR, Risk, Audit, strategy, operations, lifecycle management, continuous improvement, vendor management, stakeholder management, etc.) Part of the Technology Management leadership and responsible for supporting development of Technology Strategy, Technology people development across the business To support and enable the programme management team in delivery of all change work To embed a mindset of risk management across all services and to ensure that all aspects of risk is appropriately managed and mitigated Support the development of appropriate governance and process to drive all aspects of Technology forward To ensure that all aspects of Infrastructure services are designed and run to meet architecture standards which include scalable, efficient, resilient by design To establish appropriate measurements across all aspects of infrastructure (people, tech and governance) to drive continuous improvement To engage with all areas of the business on infrastructure service and performance Please note this role is classed as certified under the Senior Manager and Certification regime. You will be classed as a Material Risk Taker (MRT)/Certified Person. An MRT is an employee whose professional activities have a material impact on the risk profile of the firm or of the assets that the firm manages. Person Specification The ideal candidate will be a strong people manager and have managed an infrastructure team within a financial services environment. Please note we will only be accepting applications from those with a minimum of 5 years financial services experience. You will have experience of the following: Establishing and delivering automated monitoring and response environments. Managing and delivering change into all aspects of on-prem and cloud-based infrastructure services - Network, voice, server, OS, virtual, database, app delivery, windows/linux OS, Azure, 365, firewalls, etc. Delivering security change work - PAM, Perimeter controls, zero trust, IPS, XDR services, etc.) As we are an open and collaborative company, the ability to interact confidently at all levels is a key requirement. This is a fast-paced role, and the successful candidate will be comfortable with being hands on whilst having managerial oversight of the team and being part of the Technology management leadership team on a day-to-day basis. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £65.9 billion of funds under direction on behalf of over 8,000 advisers and 241,000 investor clients (as at March 2025). Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.