Retail Store Manager

2 weeks ago

Swanley, United Kingdom Safestore Full time

Safestore - Swanley

Here at Safestore our people make the difference. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.

Basic starting salary: £30,000 per annum, including a bonus each month which can take you up to £34,500 per annum

As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales. We just want you to be yourself, and before you know it you will be part of the Safestore team, dazzling our customers and achieving your store’s bonus targets.

What we will offer you:

  • 28 days paid holiday per year (including bank holidays)
  • Bonuses of basic monthly salary for achieving targets
  • Enhanced parental leave Pension scheme Healthcare cash plan for all colleagues
  • Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
  • Sharesave scheme with huge success historically for our colleagues
  • Colleague and family discounts on Safestore products and services
  • Employee Assistance Programme

What you will offer us:

  • People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
  • Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
  • Sales: Achieving your targets by understanding every customer’s requirements, and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
  • Store standards: Customers' first impressions are key; leading your store team to deliver these, we are proud to provide our customers with excellent store standards.

A successful Store Manager will:

  • Have had previous experience in a management role
  • Have an operational background in a customer facing environment such as retail/consultative sales
  • Be able to lead a team and coach for performanceHave strong communication skills and be approachable
  • Have strong commercial acumenBe able to lead your team through the fast-moving storage industry environment

About Safestore

Safestore is the UK’s largest self-storage group, and part of the FTSE 250. We believe that engaged colleagues, who feel valued by our business, are the foundation of our customer-focused culture. We know our people as individuals, and show respect for each other, enabling everyone to have a voice so that they can bring their full, unique selves to work. We are exceptionally proud that, in 2021, we were awarded the prestigious 'Investors in People’ Platinum accreditation, placing us in the top 2% of accredited organisations in the UK.

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