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Deputy General Manager

2 months ago

Newbury, United Kingdom Hare & Hounds Full time

We are looking for a Deputy General Manager with previous experience leading a team in a high end restaurant environment, to join our team at The Hare and Hounds Newbury.

You will be an enthusiastic leader, leading from the front, with proven capability of developing, managing and motivating front of house teams.

This deputy general manager role will give you the opportunity to evolve and lead in the operational standards as well as exceed budgeted commercial expectations through a clear understanding of GP, P&L and labour costs.

You will work closely with the General Manager and as a key contributor to the success of Grosvenor Pubs and Inns

You will be key to ensuring a high level of customer service, to build the strength of our reputation and become first choice in our customers eyes.

Other support to you

3% maximum pension contribution

30% discount on food and drink in all Grosvenor Pubs and Inns

Increased annual leave through length of service.

Free meals on duty

Our new induction programme and Career Path offers structured development and career progression, supporting in being ready for new opportunities within a growing business.

Regular social events and familiarisation trips

Regular in-house team competitions and recognition awards

Involvement in our charity days and events

Refer a friend and earn up to £1,000

What we need from you

Successful leadership experiencemotivating and developing others, retaining people and increasing team morale.

You will beindependent and self-sufficient, confident in making clear decisions and being able to deliver a structured plan as to how you will achieve the business goals.

Apassionfor great food and drink. We want our people to express real enthusiasm and love for the fresh food and array of drinks we offer.

Acustomer focussedmindset. You will always strive to please them, constantly adapting to ensure you are exceeding their expectations.

Anexceptional level of communicationto ensure that all customers and staff queries are approached in a professional and consistent manner.

Anhonest,dedicatedandhardworkingapproach

Strong Enthusiasm. You will take real pride in achieving exceptional results and ensuring that your enthusiasm is filtered through your team.

A greatsense of humour You will enjoy your work and the interaction you have with customers and your team members.

Ambition and drive, being standards drivento achieve all operational standards and commercial targets

Engagementwith the local community to develop trade, improve the reputation of the pub and to ensure the pub is an essential pillar in the community with the ability andinitiativetomaximise salesthrough quickly and professionally dealing with all enquiries.

Health & safety awarealways, ensuring that health and safety procedures are maintained, monitored, and recorded correctly.

Proficient in IT, with an understanding of social media


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