PorterSupervisor

DescriptionLOCATION: City Hall Royal DocksWORKING HOURS:40 hours per week Monday to Friday 10:00 to 18:00Morning Porter - 10 am to 2 pm - 20 hours per weekAfternoon Porter Supervisor - 2 pm to 6 pm - 20 hours per weekPAY RATE: Morning Porter - 14.17 per hourAfternoon Porter Supervisor 14.88per hourIf you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department at. Were here to help Job Purpose Summary This full-time position comprises two roles: Porter from 10 AM to 2 PM and Supervisor of cleaners and porters from 2 PM to 6 PM.The porter would be responsible for ensuring that all internal meeting rooms and services within these rooms and the surrounding areas are maintained to the highest of standards at all times and ensure all room set ups are competed correctly.Key Responsibilities:Complete morning and evening checklistsPre changing around cleaning and post change around cleaningEnsure meeting rooms are ready to be used throughout the day clear whiteboards / removal paperwork left in rooms / minor spot cleaning (marks or spills).Responsible for larger meeting room set up e.g. theater / classroom / boardroom styleBasic knowledge of AV & IT to have ability to resolve any minor issues before escalatingMaintain / Stock meeting room stationery - i.e. pens / pencils / pads whiteboard markers / erasersMaintain meeting room equipment check telephone line star phone connection etc. and raise with IT helpdesk if there is an issueDaily communication with Facilities - including recording and reporting any issues / faults ongoing throughout the dayNotify Catering of meeting room status - e.g. room to be cleared or set upPrinting of daily information reportsHealth and safety walk round / checkAd hoc facilities job e.g. helping with keys / moving pedestals / chairsGeneral maintenance and up keeping of all notice boards or flip charts in the buildings. In the afternoon supervisor a team of porters and cleaners This role will be performed across multiple floors within City Hall; overseeing internal meeting rooms only and therefore will not be dealing with external clients although some escorting for contractors maybe required. The MRA will be provided with all necessary equipment to help perform the role.A uniform will be provided smart black shoes will be required but not provided.In this role the porter will be liaising with multiple departments due to the variety of the role although managed by the Porters Supervisor the porter will be in communication largely with the Facilities team (reporting issues / faults or completing H&S walk rounds). Ad hoc communication will also be required with Mailroom (to provide additional furniture and help setup of meeting rooms) IT (for escalation of AV / IT issues) and Catering (for set-up and clearance of catering equipment).On occasion the porter will be asked to complete ad hoc duties for any of these departments.Skills requiredHighly service focused with a can do attitudeHighly organised. Able to plan and prioritise the work of self and others.The ability to listen question and interpret information to understand requirementsAbility to interact with people at all levelsGood communication skills (written and Oral)Ability to work well under pressureMaintain a flexible approach to your workingAttention to detailTraining:A variety of training will be provided as a vital part of this role is ensuring the porter knows which department to contact with regards to the various issues that may arise. A good understanding or previous experience in the roles / teams below would therefore be advantageous.Training will include:Reception Basic knowledge of room booking system and printing reportsFacilities ManagementHealth and SafetyAV / IT Basic understanding of AV set up / VC units etc.Meeting Room set upHospitality Basic knowledge of catering set up and menusCleaning & Recycling Understanding of how and what RBC recycleMoves and ChangesFirst AidBenefitsWere proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work our innovative employee app where you can find: Perks: discounts gift cards cashback and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABMs benefits visit ourAbout ABM:ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience.ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together.For more information visit.ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.Required Experience:Manager Key Skills Restaurant Experience,Porter Experience,Customer Service,Buffing,Dealership Experience,Cleaning Experience,Detailing,Manual Transmission Experience,Maintenance,Custodial Experience,Power Tools,Commercial Cleaning Employment Type : Full-Time Experience: years Vacancy: 1