Resourcing Manager | Forensic

2 weeks ago

London, United Kingdom FTI Consulting, Inc Full time
Resourcing Manager | Forensic & Litigation Consulting

FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you’ll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world’s leading experts in your field, you’ll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

Are you ready to make an impact?

About the Role

The FLC EMEA Resource Manager is responsible for assigning the right resources to the right clients at the right time across FLC’s 6 practices while balancing and optimizing employee growth, client results, and business metrics. The Resource Manager will anticipate needs and work with the business to ensure matters are staffed and the bench is minimized in order to maximize utilization. He/she will have deep knowledge of the skills of the resources in the FLC businesses as well as the skills required for our projects in the areas of Cybersecurity, Research & Investigations, Construction Projects & Assets, Global Insurance Services, Data & Analytics and Financial Services. He/she will meet with staff regularly to ensure he/she understands their growth needs and project preferences as well as to set expectations regarding project and skill demand and possible opportunities.

What You’ll Do

  • Develop, own, manage and drive the project resourcing and capacity management process.
  • Work with the business to identify and define staffing needs and identify most appropriate personnel to fulfill those needs.
  • Be available as needed when urgent projects require staffing (including occasional nights/weekends).
  • Provide analysis and maintain a steady pulse around key metrics for the business such as availability, utilization and identify issues and trends.
  • Work with practice leadership to develop project-specific skill standards to guide resource planning and project staffing requirements.
  • Drive increased resource sharing across practices, functions, groups, offices, regions etc.
  • Develop and manage capacity and demand management reporting capabilities.
  • Provide weekly summary of newly closed and upcoming matters including staffing assignments to business leaders.
  • Maintain communication with business developers and leaders regarding pipeline including upcoming opportunities/matters.
  • Provide regular reporting on staff availability and capacity data plus other staffing reporting as required by business leaders.
  • Actively manage bench and work with practice leads and client leads to identify possible opportunities for employees.
  • Meet regularly with employees to ensure he/she understands their growth needs, skill development and project preferences.
  • Serve as a trusted advisor to business leaders focused on accelerating the development of our people.
  • Drive analysis of any additional resource management tools needed.
  • Promote the understanding of firm economics and achieve retention, utilization, workload balance, diversity initiatives, and broad-base experience targets.
  • Work with practice leads to ensure staffing needs, utilization potential, and shortages and surpluses are proactively identified and work closely with operations and finance on talent planning needs.
  • Maintain knowledge of current and emerging human capital technology trends and experience innovating with new human capital technology tools.
  • This role requires travel to FTI offices.

How You’ll Grow

The Resource Manager will build strong relationships with the business by providing excellent client service. In this role, you will acquire and maintain a deep knowledge of skills and experience of employees, as well as skills needed for projects. The Resource Manager has the opportunity to work with practice leads and gain a breadth of knowledge within the industry.

What You Will Need To Succeed

Basic Qualifications

  • BSc or BA college degree required (a technical discipline or related experience is sometimes an advantage).
  • Excellent understanding of professional services staffing processes.
  • Experience in resourcing projects, personnel demand planning, forecasting, and reporting.

Preferred Qualifications

  • 6+ years or more experience in professional services resource management, process and/or operations management is strongly preferred.
  • Experience in professional services industry such as a management consultancy or law firm is preferred.
  • Ability to build rapport and gain trust with all levels of personnel, and high emotional intelligence.
  • Strong proficiency using Windows and related software such as Microsoft business products (Excel, Word, PowerPoint, Power BI).
  • Strong metrics-focused with ability to use analytics to solve problems and develop solutions.
  • Strong leadership, communication, and presentation skills.
  • Ability to work independently in fast-paced, multi-task environment.
  • Ability to think clearly under pressure.
  • Strong logical reasoning skills.
  • Aptitude to learn and leverage new technology.
  • Proven ability to maintain confidentiality while balancing needs of business.

Our Benefits
Our goal is to support the well-being of you and your families-physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

About FTI Consulting

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 33 countries, our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been named the #1 Professional Services Firm on Forbes List of America’s Best Employers and the best firm to work for by Consulting Magazine. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Additional Information

  • Job Family/Level: Core Operations Level 3 - Tier 1
  • Employee Status: Regular
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