Damp & Mould Support Officer

3 weeks ago


Croydon, United Kingdom Adecco Full time

Client Local Authority in CroydonJob TitleDamp & Mould Support OfficerPay Rate £160 to £200 per day Umbrella depending on skills and experienceHours 36 hours Mon to Fri (09:00:AM - 05:00:PM)Duration6 Month ContractLocationHybrid Working - 3 days at the (Croydon)office and 2 days at homeDescriptionJob DescriptionReports to Damp and Mould Manager within busy and high-profile Disrepair TeamManaging the Damp and Mould MailboxMaintaining the D&M DatabaseProcessing D&M ClaimsSupporting the management of Claims to ensure a successful outcomeIssuing and managing orders in housing management systemProcessing supplier invoicesMonitoring supplier programmes of work and progress of work packagesAnalysing Damp and Mould data and generating reports to provide actionable insightsAction point taking for team, supplier and other meetingsLiaising and collaborating with D&M Manager, D&M Surveyors and D&M Support Officers as well as internal colleagues, such as the Tenancy and Legal teams, as well as external suppliers to deliver an effective and efficient Disrepair serviceOther reasonable duties and tasks as requiredRole RequirementsDamp and Mould experience preferred, but not required - training will be providedExperience of working in Social Housing sector would be advantageousExcellent communication and customer service skillsExcellent administration skillsAbility to work under pressure and meet deadlines and targetsProficient in Outlook, Teams and SharePoint and, in particular, ExcelExperience of using housing management systemsAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website



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