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Senior UX/UI Designer

2 months ago

London, United Kingdom Berry Bros. & Rudd Full time

Job Title: Senior UX/UI Designer (User Experience/User Interface)

Reporting To: Head of Product Management

Location: London or Basingstoke (Hybrid working available: 2-3 days per week in the office)

Berry Bros. & Rudd is more than 325 years old, but we never stand still. As the world’s best and most trusted fine wine and spirits merchant, we are committed to helping our customers drink better, now and in the future. A career at Berry Bros. & Rudd is a unique and rewarding experience, combining the rich background of centuries of history with a modern family-owned culture, built on ambitious plans and with people at its heart.

The job in a nutshell

Customer and User experience are at the heart of BB&R as we strive to provide experiences that customers love.

As an experienced UX/UI designer, you will collaborate with CX Manager, UI designer, Product Owners & Developers to understand our customer’s problems and design digital solutions that solve them, delivering pixel perfect designs & flows to development teams.

The current period will involve delivery into our Digital Rebuild Programme where you will take a pragmatic approach to balance experience with technical constraints, risk and business needs.

Who you will work with

Internal: Head of Product Management, CX Manager, Product Owners & Developers

External: Software development agencies’ UX/UI designers and developers

What you will do

  • Simplify highly complex user journeys, making it easier for users to find what they’re

looking for, through improved information design and strong focus on mobile

  • Understand & consider our wider ecosystem, including offline experiences when designing concepts

  • Apply wireframing and prototyping techniques to rapidly build & validate responsive experiences

  • Take a pragmatic approach to balance the ideal experience with making trade-offs considering technical constraints, risk and business needs

  • Apply atomic design principles to create functional, accessible and scalable patterns

  • Ensure final designs are on-brand, bringing our luxury & heritage brand to life with a premium aesthetic

  • Work closely with architects, business analysts and developers to ensure your solutions are technically feasible and communicated effectively

  • Be responsible for delivering pixel perfect design, from defining detailed specifications for developers, through to QA and launch

  • Deliver measured improvements to customer experiences across web, mobile app and internal systems

  • Collaborate with external design & development partners, including leading our external designers brought on to scale up and down the design team as needed

  • Build a strong working relationship with our CX Manager to interpret CX challenges & co-design customer journeys

What you will bring to the role

  • You work to deliver outcomes, not outputs and can demonstrate your successes

  • You have excellent attention to detail and high standards for your design outputs

  • You are able to adapt and flex to changing business requirements, understanding that the brief might evolve as you work on it

  • You are an advocate for User-centred design

  • Comfortable working with our product teams, stakeholders across the business and are not afraid to challenge the status-quo

  • You are proactive in asking for and giving feedback to your peers, to constantly refine our work

  • You are able to manage your own time to hit deadlines, and manage stakeholder expectations

Your Skills, Knowledge, and Experience

  • Demonstrable experience building cross device experiences ideally for high-end, luxury brands

  • Comfortable working with analytics (Quant) & customer research (Qual)

  • Strong understanding of Information Architecture, Interaction Design, Navigation, Interface & Information design

  • Expert in creating responsive UI designs, with an understanding of modern platform design standards & frameworks (grid systems, spacing etc)

  • Strong understanding of interaction design principles, looking beyond the static to define smooth in-page interactions and transitions,

  • Strong understanding of typography, colour, layout and visual design principles

  • Proficient in using Figma, and working with and contributing to pattern libraries

  • Proficient in designing for accessibility, and are familiar with WCAG (Web Content Accessibility Guidelines) and how to meet these criteria

  • Basic understanding of HTML and CSS, enough to understand how development techniques impact design and to help communication with developers

  • Experience across the full Software Development Life Cycle

  • Experience working in cross-functional agile teams

  • Proficient in conducting competitor analysis across our sector and the luxury market.

We support our colleagues with a wide range of benefits: 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more.

Closing date: 2nd August 2024

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.