Trainee Control Agent

4 weeks ago


Slough, United Kingdom First Choice Staff Full time

We are working with an established Courier company based near Heathrow who are looking for a Control Agent. Working Sunday to Thursday hours either 9am-6pm or 10am-7pm.

They will consider Trainee who are looking for a career within courier, any experience in courier /freight is advantage.

The role is dealing with Operational activities ensuring compliance with all agreed company policies. Due to nature of cargo which is pharmaceutical related this role is a time-critical, fast paced environment where you are working to strict deadlines.

The role involves:

  • Managing daily email volumes inbox for the group
  • Monitor all live network activities ensuring adherence to agreed rate structures and pricing policies.
  • Develop and implement customer focused operational policies and procedures.
  • Monitor accuracy of reporting and database information.
  • Co-ordinate customer service projects and initiatives.
  • Updating & Tracking Shipments
  • Keeping customers updated.
  • Updating database.

Experience:

  • Good numeric ability
  • Excellent time management skills
  • Good IT skills including Word, Excel and PowerPoint
  • Good Communication skills
  • Any Courier / freight experience advantage.
  • Self-motivated / Team Player
  • Good attention to detail.

If you do not hear from us within 7 days then your application has been unsuccessful


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