Quality and Change Coordinator

DescriptionAbout usTreasury Wine Estates (TWE) is one of the worlds leading wine companies. We know that its thethinkers makers and doers who have the most impact as we continue to strive towards being recognised as the worlds most admired premium wine company. We are proud of our portfolio of brands that have tremendous heritage rich quality and a reputation for excellence across the globe. From the iconic luxury of Penfolds to the broad appeal of Lindemans and newer brands like 19 Crimes we are committed to creating memorable wine experiences for our consumers.About the RoleAs Quality and Change Coordinator youll be responsible for supporting all necessary aspects of quality and technical functions for bulk beverage supply finished goods and compliance to deliver high quality product to consumers.This position is offered on a fixed term 9-month contract with an immediate start.About the RoleAs Quality and Change Coordinator youll be responsible for supporting all necessary aspects of quality and technical functions for bulk beverage supply finished goods and compliance to deliver high quality product to consumers.Key Responsibilities IncludeProduct ChangesSupport the team with the timely and accurate creation of copacker product specificationsEnsure all product specifications are approved by all relevant internal stakeholders and within SLA timeframes to ensure productions are fulfilled on-timeSupport with business process reviews to ensure processes are updated and streamlined to maintain business efficiencies and right-first-time ethicArtwork ChangesSupport the senior artwork coordinator on an ad-hoc basis for artwork changesQuality ManagementProvide support through root cause analysis investigations and timely resolution of quality non-conformances and customer complaints using internal reporting systemsLiaise with external stakeholders to embed corrective actions and process improvements following outcome of investigationsSupport Global Consumer Relations with outcomes and conclusions following quality investigations relating to quality and technical consumer complaintsSupport the ETT (European Technical Team) in the development of draft documents and tools to assist with BAU activitiesSupport supplier prequalification auditing and performance monitoringAssist with the coordination and assessment of post packaging production samples and other samples as required to ensure product is of suitable qualityEfficient coordination of monthly stock at risk tastings across portfolioAssisting with the creation of certificates and documents as required (certificates for export COA COO etc)Liaise with 3rd party suppliers to ensure timely delivery of technical and compliance data of incoming bulk wine analysis to proactively resolve issues which may impact productionGeneral file and document managementSupport ad hoc requests as required by Quality ManagerProvide support to Quality Manager for all technical trade compliance updates including labelling and nutritional informationCoordinate product R&D in line with new material or NPD validationReportingProvide regional monthly consumer complaints identifying trends resolutions and corrective actions following root cause analysis investigationsCollate supplier performance scorecardsSupport Quality Manager with packaging data as requiredWhat Were Looking ForWe are looking for a high-performing Quality and Change Coordinator with 2 years in a similar role in a manufacturing or FMCG business.You will need to have experience of working across multiple time zones and cultures experience in a fast-moving area with frequently changing priorities and requirements and well-developed interpersonal communication and influencing skills for liaising with internal and external contactsYoull also needA Science based degreeQualification in quality management or similarFMCG production / wine / food experienceAbility to manage and promote changeAttention to detail with good organisational and time management skillsProblem solving capabilitiesExcellent proficiency in Microsoft Excel Word PowerPoint Outlook and TeamsComfortable working with large datasets and multiple systemsExcellent written and verbal communication skillsLogical and developed analytical approachExperience with PowerBi advantageousExperience with BRC IFS ISO certification systemsExperience with CRM systems such as SalesforceWhats in it for youAt TWE were bold in our ambitions and passionate about our brands. Youll be part of a collaborative inclusive culture with opportunities to grow innovate and make a real impact in one of the worlds most dynamic wine companies.Youll also get:Access to the worlds most celebrated wines through our employee product allowanceTrue flexibility in determining how when and where you work to achieve your potentialGlobal opportunities across Australia & New Zealand the US Asia UK/EuropeOpportunity to build a career across multiple functions (were really good at doing this)Structured development programs to support your health wellbeing and careerTWEforME Day an additional day of leave each year for you to do youCultureWe bring our whole selves were courageous and we deliver together thats our DNA. Were a passionate bunch who enjoy working together like to have fun and keep things down-to-earth. Were brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. Were definitely glass half full people and see challenges as opportunities and move with pace to achieve our goals.Inclusion and DiversityJust like the wide range and variety of brands in our wine portfolio TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity national origin or on the basis of disability. If you require any assistance to be included in our process please contact quoting the job title and reference number.In line with the Immigration Nationality and Asylum Act all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.Application ProcessInterviews for this role are scheduled to take place on Monday 6th October 2025. Although this may be subject to change we do move quickly at TWE and continually review applications so if you dont want to miss out apply todayRequired Experience:IC Key Skills Microsoft Access,Quality Assurance,Data Collection,HEDIS,ISO 9001,Root cause Analysis,Medical office experience,Quality Systems,Nursing,Quality Control,Quality Management,Manufacturing Employment Type : Full-Time Experience: years Vacancy: 1