Lead Algo Trading Support Engineer

2 months ago

Loughton, United Kingdom Barclays Bank Full time
Join us as an Equities trading system engineer to support best-in-class Equities exchange connectivity, Algo and SOR systems across Markets. Your role would consist of effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

To be successful as an Equities trading system engineer, you should have:
● Equities background
● Experience working on algo platforms as a trading system engineer
● Proficient with Linux, Python scripting, scheduling tools

You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

This role will be based out of our Canary Wharf office.

Purpose of the role

To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Accountabilities
● Provision of technical support for the service management function to resolve more complex issues for a specific client or group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
● Execution of preventative maintenance tasks on hardware and software, and utilisation of monitoring toolsmetrics to identify, prevent and address potential issues and ensure optimal performance.
● Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
● Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
● Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
● Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
● Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

Vice President Expectations
● Advise key stakeholders, including functional leadership teams and senior management on functional and cross-functional areas of impact and alignment.
● Manage and mitigate risks through assessment, in support of the control and governance agenda.
● Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
● Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
● Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
● Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
● Adopt and include the outcomes of extensive research in problem solving processes.
● Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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